César Augusto Gomes de Souza

• Currently leading the development of generative AI experiences in chatbots for a Brazilian professional education organization. Leveraging IBM watsonx assistant, Discovery, and watsonx.ai to enhance user interaction, streamline processes, and integrate AI capabilities with existing services; • Innovated conversational AI strategies, aligning them with organizational goals to improve engagement and efficiency.

• Collaborated directly with RedHat professionals on diverse modernization efforts. • Modernized services for a major Northeastern Brazilian capital’s prefecture by upgrading RedHat 3Scale, contributing to public service improvements. • Optimized an OpenShift cluster for Brazil’s largest department store, ensuring peak performance during Black Friday. Delivered results within a month under high-pressure conditions.

• Led the upgrade from IBM API Connect v4 to v5 for one of LATAM’s largest beauty companies. Designed training materials, conducted sessions, and solved complex integration challenges, showcasing expertise in API lifecycle management and platform scalability. • Supported OpenBanking initiatives, ensuring robust API management using RedHat 3Scale and compliance with modern financial frameworks.

• Contributed to a collaborative project with the dental school, focusing on studying the impact of different light wavelengths on the development of cell cultures. • Designed and developed a custom electronics system to illuminate test tubes with various frequencies of light using an array of LEDs. • Engineered power and control arrangements for the LED array, ensuring precise and efficient illumination.