Chengjing Li

I administer the business applications, manage workflows and provide the stakeholder with IT solutions. - Maintain and update business application by testing and performing data migration to ensure a clean and accurate database. - Provide conceptual consulting, design and hand over low-code-based IT solutions to other departments in accordance with their requirements. - Provide technical support via ticketing tool (Jira) and ensure IT security awareness through user management via Azure.

I take care of the operation and further development of the retail-specific IT applications as well as the optimization of the processes mapped in them. - Support and further development of the solutions and interfaces involved, in particular the checkout and ERP systems. - Optimization of merchandise management and financial processes with a focus on retail. - Design and implementation of omnichannel processes to smoothly connect sales channels between e-commerce and retail.

- Optimized sales process by telephone, mailing, personal approach and accomplished appointments with E-commerce in order to achieve cross & up-selling (KPI). - Executed product push, event campaign by Using CRM and social marketing strategy via social media. - Coordinated the delivery schedule with supply chain department and organized transfer request by using SAP ERP. - Maintained various database regularly through MySQL and created weekly reports with benchmarking result.

- Developed new locals and customers from other states, summarized their consuming preferences in order to build up productive, strong relationship with clients. - Collaborated with E-commerce/digital platform with clients and implement creative solutions. - Carried out influencer marketing and lead the custom content campaigns for the sake of expanded the brand influence and optimizing business process.

The school features Chinese language and culture. 5% students received scholarship from Chinese Ministry of Education and 20% studied abroad. - Formulated the strategic program according to the analysis of the data. - Maintained the long term cooperation with existing partners through account management. - Developed new collaboration with overseas education institutions by taking part in academic exhibitions. - Demonstrated the project progress to the school board in order to get financial support.

The education consist of obliged course,selective course and graduated exam.By the obliged courses I study the knowledge of accountancy,finances,leadership and performance processes.By the selective courses I take the lesson of E-commerce, supply chain managment, strategies management etc.

telc Deutsch C1 Hochschule Zertifkat

Russian Language

Chinese history,World history,Chinese culture