Chi-Hsuan Tsai

• Optimize Microsoft Dynamics 365 (CRM), ensuring efficient workflows, automation, and integration with marketing and sales. • Streamline processes and enhance cross-team collaboration for efficiency. • Leverage Power BI for data-driven decision-making and insights. • Implement Power Automate to optimize marketing automation. • Facilitate communication, ensuring alignment and adherence to processes.

• Managed day-to-day operations on small projects to collect participant insights • Addressed Beta participants' technical or customer service issues and filed development requests to tech teams • Collaborated closely with Program management team members for planning program milestones and reporting on current program statuses. • Constantly evaluated data collection tools and processes and proposed solutions to ensure their efficiency, quality, and ability to scale

- identify and test new outreach strategies to drive users (Email, content, ads, etc.) - communicate with the developer community and test ideas to increase engagement and referrals - write content for our blog and social media and measure the results and outcome of the campaigns - work closely with the guest writers to ensure the best possible quality of content for the company blog - communicate directly with the founder to align the strategy

Ni Hao Cph is a travel universe for travelers who want to experience the uniqueness of Copenhagen, and constantly in development, and will continually come up with new initiatives and improvements. With the website we wanna share Copenhagen city with you and show you where to eat, shop and enjoy Copenhagen. - Develop ideas, research, write blog entries, create content to social channels - Initiate new projects and solve issues - Plan and execute marketing strategies

Provided basic healthcare services, such as cancers screening and physical examination, and health information for patients and residents. Public Service: educate and help people understand health problems; visit people in need at home. - We helped patients to keep their health checked regularly. - We provided free vaccines for kids and elder people. - We provided many services for people who were in need and handicapped.

The international department took responsibility for the works of overseas musicians, including Japanese, Korean, American, and European. - Participated in updating news of western musicians on the Facebook page, Blogs, and official website. - Online marketing; delivering promotional messages to consumers; search engines marketing and social media marketing. - Event Management

Marketing and data analytics

- marketing strategy, consultancy projects, operation management, international marketing

- Graduated with an average mark of 1.3 in German 6-point grading scale