Christelle Larcher

Angestellt, Senior Customer Experience Manager, mytheresa.com GmbH
Aschheim, Germany

Fähigkeiten und Kenntnisse

Management
Project management
Luxury goods industry
Communication skills
Marketing Communications
Conflict Management
Customer Service
Customer Relationship Management
Customer Support
Customers
HR Marketing
Luxury Goods
Luxury brand
Agent

Werdegang

Berufserfahrung von Christelle Larcher

  • Current 4 years and 5 months, since Jan 2022

    Senior Customer Experience Manager

    mytheresa.com GmbH
  • Current 5 years and 1 month, since May 2021

    Customer Experience Manager

    mytheresa.com GmbH
  • Current 7 years and 5 months, since Jan 2019

    Manager Customer Care Excellence

    mytheresa.com GmbH
  • 2 years and 7 months, Jun 2016 - Dec 2018

    Customer Service Manager

    mytheresa.com GmbH
  • 2 years and 3 months, Apr 2014 - Jun 2016

    Fashion Advisor

    mytheresa.com GmbH
  • 2 years and 8 months, Sep 2011 - Apr 2014

    Advertising Manager

    ObjectifEmploi.fr

    Provide and sell advertising spaces in a btob environment, write proposals and quotations and meet the costumer’s requirements, conduct face-to-face sales presentations and negotiating deals with decision-makers of all kinds, in charge of the sales process from A to Z, including intermediate phases such as project planning, taking the client brief, summarizing and passing it on to the correct department, work in interaction with hr department, agencies.

  • 1 year and 5 months, Apr 2010 - Aug 2011

    Sales Manager

    LVMH
  • 5 months, Aug 2009 - Dec 2009

    Retail Sales Manager

    Lagardère Travel Retail

Ausbildung von Christelle Larcher

  • 6 months, Aug 2008 - Jan 2009

    International business

    National Sun Yat-sen University

    Exchange Program

  • 2 years and 10 months, Sep 2006 - Jun 2009

    Marketing

    ISC Paris

  • 1 year and 10 months, Sep 2004 - Jun 2006

    International business

    Université Paris-Sud

Sprachen

  • French

    C2 (Verhandlungssicher / Muttersprachlich)

  • English

    C1 (Fließend)

  • German

    A1-A2 (Grundkenntnisse)

  • Italian

    A1-A2 (Grundkenntnisse)

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