Christian Röhrig

Leading a team of 10 + project managers and scrum masters while building a PMO to deliver IT projects to customers and contribute to corporate growth.

• Leading project management team with 5 project managers and 1 project coordinator • Coaching project management team members to improve team performance • Reporting to VP Information Technology • Management IT project portfolio through entire project lifecycle and by providing directions to assigned project managers • Responsible for building and implementing project management methodology • Responsible for project, portfolio and IT reporting (including for executive management)

• Manage program to outsource IT infrastructure to TELUS while migrating all corporate application to new servers in a vendors data center. Lead team on 20 members (including vendors) • Managed project to migrate ERP Application (“eXtend”) from DB2 to SQL Database technology. Led team of 15 members (including vendors). Budget: $ 350 k

• Managed IT Cyber Security software and infrastructure projects • Planed and managed the build of Card Data Environments (CDEs) to meet PCI DSS 3.1 infrastructure segmentation requirements. Project Budget > $ 3 MM, Team size of 30 members

• Managed application and infrastructure project (BI Phase 1 project) from requirements gathering, architecture, design, build and deployment • Managed application and infrastructure project from requirements gathering, architecture, design, build and deployment for on time and on budget delivery.

• Managed .Net application development project applying agile methodology and HP standard processes / best practice • Led portfolio of Service Desk related projects and operations which contained up to 15 projects related to service improvements to be provided by the HP service desk operating for the Government of Alberta

Responsible for IT infrastructure related service delivery for our client the Government of Alberta Ministry Service Alberta. As a Program manager I supervise 3 Project Managers and 5 Technical Architects.

• Managed a project for development and testing of the migration of a trade finance interface between BMO, Harris Bank and US Federal Reserve Bank (“MoneyNet FedLine Direct”). Objective of the project was to replace existing SNA interface with IP and MQ based technology. • Ensured that the project was delivered on time and under budget by following CMMI Level 4 and ISO processes

• Managed projects for the implementation and functional enhancements of Customer Relationship Management, Call Center and Order Management (OMS) systems

• Managed all phases of various CRM-, service-, and security-related projects with budgets up to CND $1 MM in international teams (up to 8 team members of Business Analysts, Developer, Tester and Infrastructure specialists) located in North America and Europe.

• Managed implementation projects of call center/helpdesk tools based on Remedy Action Request System • Conducted requirement gathering sessions, planned implementation strategies and designed solutions for clients’ service management needs • Created feasibility studies and presented recommendations to customers’ executive management • Reported project progress regarding timelines, costs, issues and risks to customers and executive management

• Planned and managed projects for the implementation of Call Center and helpdesk tools based on Remedy Action Request System • Planned, organized and conducted user-and administrator Remedy ARS 4.0 training