Michael Shaver

Angestellt, Director of Infrastructure & Operations, Fonds Finanz Maklerservice GmbH

Munich, Germany


Digitale Transformation
Project management office
Cyber Security
IT Governance
External Focus
Customer Experience Management
Project management
Project Development
ITIL V3 Foundation
Intercultural management
intercultural competence
Data Privacy
Regulatory Compliance
New Technologies
Cost reduction
Lean Management
Personnel management
Communication skills
Stakeholder Management
Management Information Systems
IT Program Management
Budget Management
IT Security
IT Strategy
Social Collaboration
Social Media
Risk Analysis
Risk mitigation strategies
Countermeasures to Industrial Espionage
IT Change Management
Risk Management
Team leadership
Cloud Computing
analytical thinking
Acceptance testing
Verification and validation
Microsoft Office 365
Microsoft Project
Systems Design
Database Design
Virtual Office Management
Virtual Team Management
Zusammenarbeit mit Betriebsräten
Kulturelle Zusammenarbeit
Collaboration Management
Foreign Experience
Operational Excellence
Process Excellence
Crisis Management
Crisis Communication
Business Intelligence
Enterprise Solutions
Managed Services
Digital Workplace Solutions
Agile Methods
Global Deployment
IT Consolidation
Risk remediation
Works council
Escalation Management
System Migration
Enterprise Application Integration
Business Integration
Systems Administration
Financial information systems
Customer Relationship Management
Inventory Management
Salesforce Management Systems
Remote Leadership
Conflict Management
Health Safety Environment HSE
VoIP Solutions
Umsetzung von Wachstumsstrategien
Document Management System
Document Lifecycle Management
IT-Incident Management
Service Level Management
Vendor Management
IT Project Management
IT Infrastructure Management
International Project Management
IT Service Management


Professional experience for Michael Shaver

  • Current 3 years and 8 months, since Feb 2020

    Director of Infrastructure & Operations

    Fonds Finanz Maklerservice GmbH
  • 3 years, Aug 2016 - Jul 2019

    IT-Service Manager for Germany

    GE Healthcare

    • Ensure operational excellence at German Healthcare Sites, service depots and logistics centers. • Responsible for the IT infrastructure and services at German GE Healthcare sites, logistic centers and home offices for 2000+ Healthcare users. • Project management specific to the Healthcare businesses in Germany, Austria and Switzerland. • Ensuring Works Council compliance is met under the BDSG for data privacy, and any IT project implementations and infrastructure changes.

  • 7 years and 11 months, Sep 2008 - Jul 2016

    Regional Infrastructure Leader, Russia & Eastern Europe

    GE Healthcare

    • Responsible for projects, requests and escalations related to IT Infrastructure and Service Delivery Management for Russia & Eastern Europe. • Leadership of local and global IT Teams related to Services and Infrastructure for the region. • Support and promotion of IT security awareness including implementation of countermeasures to industrial espionage. • Compliance with Quality Management policies, export control and Russian regulations. • June 2015 - additional role as Global Project Leader.

  • 3 years and 8 months, Jan 2005 - Aug 2008

    Global Crisis Manager

    GE Healthcare

    • Escalation contact for global systems, production sites and applications categorized as business critical. • Coordination and leadership of virtual and local response teams responsible for network, server, voice, applications and security for quick remediation of outages. • Single point of Contact for Inquiries, Requests and Escalations related to IT Infrastructure and Services for GE Healthcare locations in the Munich metropolitan area.

  • 6 years and 5 months, Aug 1998 - Dec 2004

    IT Manager

    Amersham Health

  • 1 year and 3 months, May 1997 - Jul 1998

    Organisations Programmierer

    Nycomed Arzneimittel GmbH

  • 1 year and 7 months, Oct 1995 - Apr 1997

    System Engineer

    EDS - Electronic Data Systems

  • 2 years and 9 months, Jan 1993 - Sep 1995

    Computer Operations Manager

    London Fog Industries

Educational background for Michael Shaver

  • 2015 - 2015

    Project management

    GE Global Learning Institute

    • Project Management Office Development • Leading Tollgate Projects in GE • Agile, Lean and Waterfall Methodologies • Budget Management • Resource Planning

  • 2004 - 2015

    Leadership, Authentic Leadership

    GE Crotonville Leadership Institute

    • Conflict Management • Hiring the Right People • Effective Coaching • Building Essential Leadership Skills • Inclusive Leadership - Teamwork and Engagement • Remote Leadership -Managing and leading virtual teams • Teamwork: Involve, Inspire and Connect • Lean Management

  • 1990 - 1995

    Information Systems and Management

    University Of Maryland

    • Business Management • Relational Database Design • Information Systems & Data Warehouse • Systems Analysis • Programming in COBOL and RPG III • Economics

  • 1989 - 1990


    London Fog Management Trainee Program

    • Management in the London Fog departments of Human Resources, Finance, Marketing, Advertising, Logistics and IT

  • 1987 - 1988

    College Core Studies

    University Of Maryland, European Division at Munich McGraw Kasern

    • English Literature • English Professional Writing • Mathematics


  • English

    First language

  • German

    First language

  • Romanian



IT Project Management
IT Infrastructure Project Management
IT Program Management
IT Service Management
Team leadership
Project Leadership
Internet of Things
Smart Home
Foreign travel
Intercultural leadership
Physical fitness
Political Science
Digital Workplace

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