Christian Schäfer-Lorenz
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Skills
Timeline
Professional experience for Christian Schäfer-Lorenz
- Current 6 years, since 2019
Bereichsleiter | Head of Product Management Applications
1&1 Mail & Media GmbH
- 2014 - 2019
Head of Product Management Application Development
1&1 Mail & Media GmbH
Head of Customer Self Care
1&1 Internet AG
Senior Product Manager
1&1 Internet AG
Produktentwicklung WebHosting, Do-It-Yourself Homepage, Kundenfrontends, Customer Self-Care
Projektmanager / Key-Account Manager
mentasys GmbH
Verantwortliches Management von Kundenprojekten, Key-Account Management, Ständige Optimierung der Kundenzufriedenheit, Projekte zur Prozessoptimierung und Qualitätssicherung
Product Manager
Schlund + Partner AG (1&1 Internet AG)
Innovation und Konzeption von Internet-Anwendungen, Auftraggeber in IT-Projekten, Leitung von IT-Projekten, Kooperationsmanagement
Teamleiter Customer Care/E-Shops
Schlund + Partner AG (1&1 Internet AG)
Personalplanung / Mitarbeiterführung, Einarbeitung neuer Mitarbeiter, interne Schulungen, 3rd-Level Support
2nd Level Support
Schlund + Partner AG
2nd Level Support, Aufbau des Shop-Support Teams, interne Schulungen
Languages
German
First language
English
Fluent
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