Christian Vetterli

Vice President Global Delivery Excellence

ICT professional with a strong drive for customer satisfaction, quality, technology, service delivery and innovation with over 25 years of experience. Contribute to the development of new and innovative business models through technology by considering trends / and technology innovation with recommendations and application to achieve long-term benefits. Ability to unleash the strengths and motivation of employees and teams to lead them to a peak performance in the company

Responsible for Infrastructure Outsourcing Services incl. Workplace Services as well as Program & Project Management for clients in North, Central and Estern Europe.. Financial Responsibiity 210Mio$/year, Managing a team of more than 2,300 people. Focus lies on quality improvement, delivery optimization, productivity increase and business development with existing and new clients. New Business Lead and end-to-end responsibility for the whole Workplace Service and Transition & Transformation Programs

Manager EMEA Central Region “Workplace Services” in Germany, Austria, Switzerland, Hungary, Poland and Czech Republic. - P&L responsibility (Budget 52 Mio.US$) - Leadership responsibility (431 employees) - Ensure the service quality / excellence - Responsibility for the operation and projects

Manager IT Outsourcing Hungary - Assessor in the management board - P&L responsibility (Budget 8.2 Mio.US$) - Leadership responsibility (242 employees) - Guarantee the service quality / excellence - Responsibility for the whole Hungarian infrastructure operations and the Best Shore operations

Delivery Manager Infrastructure Outsourcing Switzerland - Assessor in the management board - P&L responsibility (Budget 33 Mio. CHF) - Leadership responsibility (152 employees) - Guarantee the service quality / excellence - Integration of former Swissair IT Atraxis into EDS

Account Manager ADtranz EDS ( Schweiz) AG, 8052 Zürich for ABB Daimler Benz Transportation Switzerland AG - Fulfil the Outsourcing contract incl. Services Delivery and Quality - Supervising the contracted Outsourcing services - P&L responsibility (TCV 42 Mio.CHF / year)