Chun Chen

 Maintaining the relationship with customers in Germany  Developing new customers  Gathering marketing information in Germany and report to China  Response to customer’s requests and communicate with our China office

 Arranged initial interior designs  Staff recruiting and sourcing of suppliers  Worked as Restaurant manager and on occasion worked cashier, waitress and bartender roles when needed.  In charge of Restaurant promoting and advertising  Organized many successful events which our guests thoroughly enjoyed  Acknowledged and valued the feedback, dealt with complains  Ensured to offer a pleasant and memorable experience to all the guests

- Built and maintained strong positive relationships with clients - Remained in regular contact with clients and anticipated future requirements - Project management and implementation - Promoted and organized successful lectures for clients which eventually brought us more new clients as a result. Prepared Power Point materials for the trainer - Organized and led group tour of Chinese clients to Paris Fashion week, arranged all the itinerary incl. brand workshop visiting, boutique visiting, etc.

- Analyzed & organized training across four legal entities, delivered orientation - Designed training programs for potential staff for performing to a high level, observe & made suggestions to benefit individual & company - Expats relocation incl. their families: visa issues, legal paperwork, accom, etc. - Organized global conferences of over 300 participants, incl. venue, price negotiation, VIP reception, agendas, stage & events planning. Overcame resource obstacles when neccessary

- Established internal administrative system and working procedure - In charge of spare parts sales, clients service co-ordination, regular sales reporting to headquarter and top management - All the sales contracts implements, follow up delivery and payment receiving - Set up spare parts warehouse and managing - Organized participating of exhibitions