Cihan Tosun

Established in 2014, Gensys Automation provides 24/7 industrial machine and process automation (Iron/Steel, Auto, Paper, Chem) utilizing R&D, vision systems, and AI for efficiency and quality. My Role: I maximized company revenue and profit by identifying and closing new business, executing strategic marketing, negotiating agreements, and building client relationships. I trained the sales team, monitored market trends, represented the company, and demonstrated products to drive purchases.

As Technical Sales Manager at Öz-Kan Makine, I exceeded sales quotas and maximized profit margins by developing strategic market plans and negotiating contractual agreements. I secured new customer relationships , provided technical expertise to implement custom solutions , and promoted products via trade shows and demonstrations. I also coached and mentored the sales team, resolving selling hurdles and contributing to positive company growth.

As Marketing Product Manager (May 2020 - May 2023) for Öz-Kan Makine (Hawle Austria Group), I led the Marketing Department. I drove digital growth via SEO, successful content and email campaigns, and social media. I managed a team, developed business strategies, and conducted market research to launch products and capture new customers. I oversaw all marketing collateral and maintained the company's positive image.

As Export Manager (Mar 2017 - May 2020) at Kayseri Metal Center, I managed a 7-member team and fully ran the Foreign Trade Department. Handled all foreign client transactions, correspondence, and payment. Led international exhibitions and managed government incentives. Supervised R&D/production alignment with client requirements and sales forecasts. Managed the entire order lifecycle (production to logistics) to ensure customer satisfaction. Conducted foreign market research and visits.

As Foreign Trade Manager (Apr 2007-Apr 2015) for Egesim Electric Co. Ltd. , reported to the Board and led a 15-member team. Managed all local/international customer relations and procurement. Handled complete import/export processes and legally represented the company to Free Zone Governmental Departments and Turkish Custom Authorities. Developed SOPs, resolved process issues for workflow efficiency, and managed the central warehouse Directed training and boosted customer satisfaction by resolving problems.