Claire Jones

Replying to customer service inquiries via email, maintaining and updating the websites FAQ sections, issuing refunds, development of training program,, monitoring and preventing fraud cases, dealing with disputes and fraud cases

Implementation and development of curriculum, production of course plans, construction of language level assessments and progress checks, organisation of scheduling, day-to-day administration, maintenance of business relationships, hosting seminars on business skills, monthly invoicing

Implementation and development of curriculum, production of weekly plans and in-depth monthly reports, organisation of monthly trips and parties, assist in arranging social events for staff, general care and education of students

Full time undergraduate student, fulfilling the administrative roles of Academy Duty Officer Cadet and Divisional Social Member, training – physical, leadership/management, military skills, military communications, administration/organisation

Social geography, and studies in the Media