Corina Stela Dehelean

Responsible for the day-to-day operation of an online retail business, including product management, order processing, customer communication, supplier coordination, invoicing and logistics. Experience in e-commerce platforms, online sales processes, data maintenance, reporting and operational workflow optimization. Strong focus on customer satisfaction, organization and efficient business operations.

Relocation to Germany and professional reorientation. Focused on developing practical knowledge in e-commerce, digital business processes, CRM systems, online sales, customer communication and data management while preparing for long-term career opportunities in an international business environment.

Managed daily security monitoring and dispatch operations within one of Romania's largest retail environments, ensuring rapid incident response, operational coordination, and compliance with security procedures. Monitored and analyzed real-time surveillance systems and security alerts. Supervised dispatch operations and ensured efficient allocation of security resources.

Supported real estate operations through customer data management, reporting, database administration, and process coordination related to property sales, financing, and customer services. • Maintained and optimized customer and property databases to ensure data accuracy and accessibility. • Assisted clients with documentation and information related to property purchases, sales, and financing solutions. • Coordinated communication between customers, financial institutions, and external partners.

Both qualifications were completed through a certified professional training program provided by Trenkwalder and recognized by the Italian Employment Agency (Agenzia per il Lavoro). Acquired practical knowledge in accounting, bookkeeping, financial documentation, annual financial statements, reporting and business administration processes. Developed knowledge in human resources administration, personnel management, employment documentation, workforce organization and administrative processes.