Ani Tandilashvili

Sourcing candidates for open positions Contacting and engaging potential applicants Creating initial interest in job opportunities

Led and developed a team to achieve performance targets Conducted onboarding and training for new employees Supported recruitment activities, including candidate screening and interview coordination Monitored performance and provided coaching and feedback Managed employee relations, resolving issues and supporting a positive work environment Maintained performance and attendance records Contributed to employee engagement and retention initiatives

Handled customer inquiries via phone, email, and chat, ensuring high-quality service and issue resolution Provided accurate information and solutions while maintaining company service standards Managed multiple systems simultaneously, updating customer records and tracking cases Collaborated with internal teams to resolve complex customer issues Maintained performance targets including response time, quality, and customer satisfaction metrics Developed strong communication, problem-solving, and multitasking

Supported daily logistics operations including order processing, inventory coordination, and delivery tracking Coordinated with suppliers, warehouse teams, and transport providers to ensure timely distribution of goods Monitored stock levels and assisted in inventory management to prevent shortages or overstock situations Prepared and updated logistics reports and shipment documentation Identified and resolved operational issues in the supply chain process Ensured accuracy of data entry in logistics systems

Developed a strong understanding of operations and organizational management, including process optimization, resource planning, and performance analysis. Gained practical knowledge of organizational behavior, project coordination, and data-driven decision-making. Strengthened analytical, problem-s

Studied logistics and supply chain management with focus on transportation, warehousing, and inventory systems. Developed teamwork and analytical skills through academic coursework.