Cornelia Rohr
Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Cornelia Rohr
- Bis heute 4 Jahre und 7 Monate, seit Dez. 2020
Service Delivery Manager
Fronde
- 4 Jahre und 6 Monate, Juli 2016 - Dez. 2020
TaaS Project Integration Manager
New Zealand Ministry for Primary Industries
- 1 Jahr und 10 Monate, Sep. 2014 - Juni 2016
Senior Service Manager
New Zealand Ministry for Primary Industries
- 1 Jahr und 6 Monate, März 2013 - Aug. 2014
Service Manager
New Zealand Ministry for Primary Industries
- 3 Monate, Dez. 2012 - Feb. 2013
Travel and relocation to NZ
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Travelling in Europe, Australia and New Zealand
- 1 Jahr und 7 Monate, Mai 2011 - Nov. 2012Vodafone Global Enterprise
Service Delivery Project Manager APAC
Responsible for the implementation of Global Managed Mobile Services in 14 countries* across the Asia Pacific Region for a global IT company (20,000+ connections), reporting to the Global Programme Manager and the Head of Delivery & Services APAC. * Australia, China, Hong Kong, India, Indonesia, Japan, New Zealand, Korea, Malaysia, Pakistan, Philippines, Singapore, Taiwan, Thailand
- 5 Monate, Mai 2011 - Sep. 2011
Committee Member
Swiss Association Singapore
- 2009 - 2010
Committee Member
Swiss Club of NSW
- 2008 - 2010
IT Service Management Consultant
University of New South Wales (UNSW)
Service Level reporting, Implementation of new Service Desk tool; build of Knowledge Base including processes and trainings, roles & responsibilities; Management Engagement, Knowledge Exchange Forums, Design and implementation of Service Performance reporting.
- 2008 - 2008
IT Infrastructure Program Office Manager
University of New South Wales (UNSW)
Infrastructure projects, Administration, financial management, controlling, delivery tracking, reporting, quality assurance, construction of a Program Management framework following Prince2 methodology.
- 2006 - 2007
Travel and relocation to Australia
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Malaysia, Japan, South Korea, China, Vietnam, Cambodia, Laos, Sydney
- 2005 - 2006
IT Service Management Program Office Manager
Schweizer Verband der Raiffeisenbanken (Switzerland)
ITIL project coordination (Incident, Problem, Change, Service Level Management), finance controlling, quality assurance, delivery tracking, program communication, contribution to web based service level repository and service level reporting.
- 2004 - 2005
ICT Project Controller
Ascom (Switzerland)
R&D Department project controlling and invoicing, cost center reports, forecasts, SAP administration
- 2003 - 2004
Geschäftsleiterin (Manager)
FunBowl (Switzerland)
Re-positioning of the center towards a different customer group,management of day-to-day operations, marketing, event organisation, staff management, customer relationship management.
- 2001 - 2003
Assistant / Customer Insight Manager
GE Capital Bank (Switzerland)
Assistant in Marketing & Finance, Customer Insight Manager role (customer related research management). Trouble Shooter in the Customer Service department.
- 1999 - 2001
Customer Service Representative
Swisscard AECS (Switzerland)
Customer Relationship Management (Backoffice)
Ausbildung von Cornelia Rohr
- 3 Jahre, Aug. 1995 - Juli 1998
Apprenticeship Commercial Clerk
Kaufmännische Handelsschule Aarau (Switzerland)
- 4 Jahre, Aug. 1991 - Juli 1995
Reitnau High School
Sprachen
Deutsch
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Englisch
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Französisch
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Swiss
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