
Serkan Camdereli
Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Serkan Camdereli
- Bis heute 5 Jahre und 4 Monate, seit Juli 2020Vodafone GmbH
Principal Customer Success Manager, Cloud & Security
I lead digital transformation for Vodafone Business customers through strategic cloud and security outsourcing. I chair executive and commercial board meetings and govern bodies like the Service Delivery and Project Review Boards. I manage a €100M+ portfolio, overseeing InLife P&L and financial metrics. I drive efficient service delivery and contractual compliance through operating models, leading international virtual teams of up to 30 members and coordinating third-party providers.
- 1 Jahr und 4 Monate, Apr. 2019 - Juli 2020Vodafone Global Enterprise
Client Partner, Cloud & Security
Accountable for the strategic management and profitability of customer accounts with a total annual value of up to €100 million. Demonstrated expertise in contract governance, risk identification, and mitigation. Proactively pursue opportunities to increase revenue & margin. Delivered executive-level briefings to senior internal & customer stakeholders, ensuring alignment on objectives. Led cross-functional collaboration. Managed senior stakeholder relationships, including escalation handling & resolution.
At Vodafone Group, I led multi-country transformation programs with full accountability for budget, quality, and timelines. These complex initiatives—valued up to €40M—spanned infrastructure deployments, enterprise mobility, and service integration. Operating at C-level engagement, I chaired governance boards and orchestrated cross-functional teams and vendor ecosystems to deliver strategic outcomes aligned with business goals
Led digital transformation initiatives for large enterprise clients across Europe, applying agile and scrum methodologies within complex outsourcing frameworks involving systems integration and managed services. Oversaw high-volume offshore project teams and drove cross-functional collaboration across multi-vendor environments.
- 2 Jahre und 5 Monate, Jan. 2010 - Mai 2012
Business Management Consultant
Atos
In this strategic internal role, I supported Atos during a period of rapid international expansion through acquisitions. I played a key role in harmonizing governance and standardizing global delivery processes across newly integrated business units. This role deepened my expertise in global IT transformation and strengthened my ability to design scalable, efficient, and sustainable solutions in dynamic, multinational environments.
- 2 Jahre und 4 Monate, Sep. 2007 - Dez. 2009
Business Transformation Consultant
Atos
In this customer-facing role at Atos Consulting, I led strategic engagements and complex IT projects in the telecommunications and retail sectors. I was responsible for the full project lifecycle—from presales and bid management to delivery, controlling, and audit. I was recognized for my structured and efficient working style, strong communication skills, and ability to consistently exceed expectations in quality, delivery, and stakeholder satisfaction.
Delivered operational support and service coordination for high-availability IT systems in the mission-critical Top 500 enterprise customer segment across the EMEA region
Management assistance, assessment of E-Commerce business cases for venture capital, accounting and controlling
- 7 Monate, März 2003 - Sep. 2003Universität Duisburg-Essen
Tutoring - Faculty of Business Administration
Academic Support & Mentoring: Guiding students through academic topics in business administration. Supporting their understanding of course materials and helping them apply theory to practice. Seminar & Lecture Assistance: Preparing materials, and facilitating group discussions. Administrative & Organizational Tasks: Coordinating course logistics, managing student communications, and helping organize academic events, workshops, or guest lectures
- 1 Jahr und 3 Monate, März 2000 - Mai 2001
Working student
Peter von Ohle GmbH
Customer service, supported of procurement department, contributed to the concept for warehouse management
- 2 Jahre und 7 Monate, Sep. 1997 - März 2000
Social worker
Stadtverwaltung Düsseldorf - Amt 51
Tutoring and mentoring juveniles and young adults, budget and activity planning
Ausbildung von Serkan Camdereli
Wirtschaftswissenschaften
Universität Duisburg-Essen, Campus Essen
Unternehmensrechnung & Controlling, Marketing, Organisation & Planung
Sprachen
Deutsch
Muttersprache
Englisch
Fließend
Türkisch
Muttersprache
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