Damaschin Manuela

Create SAP Orders according VIC requests from eWorkplace according SLA / Customers Master data maintenance / Change services for OBU / DKV T4E Contract registration / Unpair+Pairing the OBU / Create blanc orders / Switch and Exchange OBU's.

Business Warehouse Authorizations for BI Reports / Fiori / BO - MS Office Analyzer / Service Now - Ticket System / SBM Support – Schaeffler Substitution Management BW Reporting Support.

Recruiting new members - coaching and introducing in company environment / Improving technical SAP language and guiding their steps into support and communication area / Processing of images and graphs - creating training materials for customers, new employees, board management meetings / Capacity to work both on my own and within a team / Communicative and sociable nature / Highly developed sense of organization.

First contact person for all the Schaeffler Group locations, responsible for solving problems related to roles and authorizations through BMC incidents system for all SAP modules / Users Administration issue (SU53 or STAUTHTRACE) / Segregation of Duties / Authorization changes PFCG Roles, transported in QAS, test by users and implementing in PRD / GoLive support in Rollouts (India, France, South Africa, Spain / Prefix conversion – Restarting SAP CUA Background processes.

- Material Master Data Maintenance. - Creation of material numbers, classifying and introducing in Master Data to be used by all Schaeffler Group employees. - Preparing orders for Warehouse minimum stock and arrange according locations.