Daniel Krieg

Angestellt, Customer Service Manager EMEA, Hoya Surgical Optics GmbH
Frankfurt am Main, Germany

Fähigkeiten und Kenntnisse

SAP
Supply Chain Management
Vertriebsinnendienst
Sales Order Management
SAP SD + MM
Customer Service
Leadership
Change Management
Demand Management
Order to cash
Pharma
International Project Management
Teamfähigkeit
Zielstrebigkeit
Analytisches Denken
Verantwortung übernehmen
Strukturiertes Denken
Logistik
Internal Sales
Marketing
Management
Teamleitung
ERP
Empathie
Zuverlässigkeit
Strukturierte Arbeitsweise
Soziale Kompetenz
Belastbarkeit
Offenheit
Unternehmensplanung
Kontinuierlicher Verbesserungsprozess
Biosimilars
Kennzahlen
Projektarbeit
Leistungsbeurteilung
Priorisierung
Präsentation
Kommunikation
Kommunikationsfähigkeit
Business Development
Supply Chain
Compliance
Audit
Reporting
Beschaffung
Prozessoptimierung
Project Management Office
Deployment
PowerPoint
MS Office
Englische Sprache
Auslandserfahrung
Microsoft Excel

Werdegang

Berufserfahrung von Daniel Krieg

  • Current 9 months, since Sep 2025

    Customer Service Manager EMEA

    Hoya Surgical Optics GmbH

  • 2 years and 2 months, Feb 2023 - Mar 2025

    Senior Commercial Strategy Manager Biosimilars Oncology

    Pfizer Pharma GmbH Deutschland

    Managed a portfolio of six oncological biosimilars, retaining market leadership in a highly competitive environment. - Developed and implemented an omnichannel marketing plan, leveraging multiple channels to engage key market stakeholders. - Achieved revenue growth targets for products in the late stages of their lifecycle.

  • 5 years and 8 months, Jul 2017 - Feb 2023

    Team Lead Customer Service

    Pfizer Pharma GmbH

    - Led a customer service team of 11 associates and two external call centers, ensuring seamless delivery of services. - Oversaw order-2-cash processes, ensuring compliance with German pharmaceutical laws, GDP Guidelines, Sarbanes-Oxley Act, and internal quality standards. - Conducted monthly, quarterly and yearly year-end closure processes in compliance with local and US laws - Served as a subject matter expert in multiple SAP deployments, legal entity launches, and supply chain system alignments.

  • 4 years and 3 months, Apr 2013 - Jun 2017

    Team Lead Demand Management

    Pfizer Consumer Healthcare GmbH

    Team Lead for Demand Management Team with responsibility for 7 markets in Europe - Establishment of new Demand Management Team for enlarged responsibilities for 7 markets (2 associates) - Management of Demand vs. production planning as interface between market Marketing and international production plants - Meet target metrics regarding forecast accuracy, stock availability and inventory value - Enlarge leadership capabilities

  • 1 year and 1 month, Mar 2012 - Mar 2013

    International Assignment as Project Lead / PMO

    Pfizer Hellas S.A.

    Project Lead / PMO for several internal projects at Pfizer Hellas A.E. on 1 year international assignment Projects related to: - Distribution strategy - Crisis Management - ERP Deployment

  • 1 year and 1 month, Mar 2011 - Mar 2012

    Business Adoption Lead SAP Germany

    Pfizer Pharma GmbH

    DANE ERP Program (SAP Deployment) in parallel to day-to-day job - Change Management - Communications - User Mapping - Training - Cutover planning

  • 2 years and 4 months, Dec 2009 - Mar 2012

    Key Account Manager Wholesale

    Pfizer Pharma GmbH

    - Intensified more strategic focus of previous function Junior Trade Manager - Managerial responsibility (1 associate) - Job Enlargement by building Key Account Management for pharmaceutical wholesale sector in Germany - Adopt financial submission of import tracking from Finance – assure adequate and correct crediting/debiting of imports into Germany - Development and implementation of more pro-active methods in Trade Management (imports/exports) to be in front of the market (act and not react)

  • 2 years and 11 months, Jan 2007 - Nov 2009

    Trade Manager

    Pfizer Pharma GmbH

  • 3 years and 3 months, Oct 2003 - Dec 2006

    Trade Assistant

    Pfizer Pharma GmbH

  • 3 years and 1 month, Sep 2000 - Sep 2003

    Duales Studium BWL

    Pfizer Deutschland GmbH

Ausbildung von Daniel Krieg

  • 3 years and 1 month, Sep 2000 - Sep 2003

    Industry

    Duale Hochschule Karlsruhe (University of Cooperative Education)

Sprachen

  • German

    C2 (Verhandlungssicher / Muttersprachlich)

  • English

    C1 (Fließend)

  • French

    A1-A2 (Grundkenntnisse)

  • Spanish

    A1-A2 (Grundkenntnisse)

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