Ishan Jain

International exposure working with teams from United Kingdom, Germany, France, Switzerland, Italy, Denmark & Sweden, Belgium, Russia, China and India. Expert in SAP Vehicle management system for Automobile Industry. Business requirements gathering & fit gap analysis, ideate & deliver high level solution designs, service delivery and change management. Training End Business Users, In-house consultants on various sales processes mainly Ordering, Pricing, Credit management, Output management, Billing.

Understand the customer requirements & prepare use case scenarios for validation.Validation of Voice services like CCS, SCS & USSD. Prepare Requirement Traceability Matrix (RTM’s) for functional & regression testing. Part of the knowledge transfer team, played a pivotal role in developing the knowledge base for voice services

Use case analysis & Business Requirement creation Test Management : responsible for test - planning, management & execution, status tracking & reporting Report issues in toll management system to the vendor and communicate on daily basis to track the bug fix progress.

Marketing Strategy, IT Project Management, Sales and Distribution, Accounting, Operation Management, Organizational theory and Practices, Brand Management,

Computer Architecture, C, ASP.NET , Digital Networks, Neural Networks, Artificial Intelligence, Algorithms