Daniel Mehlhart

Basic

Angestellt, Head of Customer Success, Drooms

Frankfurt am Main, Germany

About me

"Customer Success is not a discipline, its a core value!" Transforming the already brilliant Drooms Customer Service Team to a Customer Success oriented approach.

Skills

Führungserfahrung
Personalführung
Technisches Verständnis
IT Security
IT-Projektmanagement
Projektmanagement
SAP
Software Development
Product Support
Management Support
Cloud Solutions
Jira
Zoho Desk
Zoho Projects
Zoho CRM
Leaderqualitäten
ITIL service management

Timeline

Professional experience for Daniel Mehlhart

  • Current 10 months, since Jan 2022

    Head of Customer Success

    Drooms
  • Current 6 years and 10 months, since Jan 2016

    Team Lead Customer Service

    Drooms GmbH

  • Current 8 years and 10 months, since Jan 2014

    Customer Service Representative / Project Manager Operations

    Drooms GmbH

  • 6 years and 9 months, Dec 2010 - Aug 2017

    Owner

    notes, Recordlabel

  • 9 months, Apr 2013 - Dec 2013

    Marketing / Produktmanagement

    Daredo Music GmbH

  • 4 years, Apr 2009 - Mar 2013

    Label & Produktmanager, Webadmin

    Intergroove Media GmbH,

Educational background for Daniel Mehlhart

  • 2 years and 1 month, Sep 2012 - Sep 2014

    IT-Systemmanagement

    VWA Frankfurt

Languages

  • German

    First language

  • English

    Fluent

  • Schweizer Deutsch

    -

Interests

Sounddesign
Tontechnik
Musikproduktion

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