Daniele Brunelli

-Service engineer in the Vodafone telco department. -Configuration, maintenance and life cycle management of the NFV Infrastructure based on vBlock solution. -Automation of health checks and routine tasks using tools as VMWare VRO, Powershell and Ansible. -Planning and execution of the acceptance tests for projects to be onboarded in the virtualized environment. -Alarm Management: support to the 1st Level operators to classify, prioritize, and reduce the amount of alarms and network events

-2nd level technical support in the unity Network & Service Management, responsible for the Element Managers and Operation Support Systems in NGN networks. -Handling of the service requests for issues related to third-party software and Hardware equipments. -Trouble tickets reporting and track time in company ticketing system. -On site activities on customer's premises: installation, commissioning and acceptance tests of proprietary network solutions and training ofthe customer's operations team.

• Development and implementation of dynamic content for web portals.