Daphne Margelli

• Applied user-centered and analytical approaches to design individualized advisory strategies for job seekers. • Conducted qualitative assessments to understand user (client) needs, motivations, and barriers to employment. • Analyzed labor market data and skill profiles to match candidates with suitable roles and opportunities. • Used both qualitative and quantitative data to evaluate program outcomes and support evidence-based decision-making. • Managed and maintained detailed documentation, reports, and

Worked on end-to-end user research projects, contributing to research design, data collection, and analysis for international clients across multiple industries. Conducted contextual inquiries, user interviews, and usability evaluations. Designed and analysed surveys to generate actionable UX and user insights. Evaluated AI-based tools using UX, usability, and accessibility standards. Synthesised findings into clear, visual reports and presented recommendations to stakeholders.

Planned and executed end-to-end UX research using mixed methods across discovery and evaluation phases. Conducted usability testing, interviews, and surveys to improve platform usability and learner engagement. Translated research findings into practical recommendations, improving user satisfaction through iterative research cycles based on data-informed decisions.

Conducting UX Study

Working in a research team concerned with Animal Assisted Therapy.

Master thesis on "Experience of Enjoyment and Appreciation in Sadness-inducing Video Games"