David-Paul Ivanciuc

Creating high impact, meaningful and compelling presentations for clients all over the world. Specialized in conference/keynote presentations, business proposals, product presentations, pitching investors, company overviews and training materials. Formats: PowerPoint, Apple Keynote, Google Slides, Adobe, Prezi, Proposify, Canva, Visme. Clients include: Cathay Pacific, Novo Nordisk, Raiffeisen Bank International, Inchcape, Enbridge, Lundbeck, Security Bank, AB InBev, Tetra Laval.

My mandate involves developing and implementing short, mid and long term strategies for our organization. My main role is bringing ROI and profitability to our shareholders. Other responsibilities involve each of the company's departments in respect to people and operations. Jollycontor is a Romanian SME founded in 1994. Today, the company operates on a national spectre and offers bathroom equipment solutions and services for >11,000 customers annually.

Overseeing all sales & support sales departments in our company. Creating and implementing business opportunities. Generating and working with budgets in each major compartment. Shaping and following the short to long term general strategy of our company. Bringing together and cementing a team that will allow us to accomplish our plans for the future. Staying up to date and constantly learning about our business.

Coordinating and controlling the firms compartments in accordance to its short, mid and long term strategy. Key roles: Meeting and exceeding set objectives, Taking part in strategy decision making, Shaping operations in respect to strategy, Reporting and analyzing key operational indicators, Increasing the customer base, Managing the supply chain. Increasing operational efficiency.

Overseeing general marketing activities such as: pricing strategy, social media, advertising, search engine optimization, market studies, competition analyses. Coordinating the marketing team. Facilitating relations between the supply compartment and sales channels. Facilitating relations between our customers and sales channels. Taking part in recruitment activities and training of new employees - for marketing channel.

Coordinating CSR teams & CallCenter operations following company KPI's. Making sure CallCenter operations are @100% up-time and that our customers benefit from full tech & general services support. Constantly improving quality & quantity performance of CSR's Quality assurance through reporting and growth plans for CSR's. Developing/optimizing CallCenter work flows, procedures and thus creating a better environment for internal & external customers.

Organizing & Delivering Training programs for New Entry & Experienced employees in areas of technical support, sales, general services, billing & collection & communication.

People Management Operations Management Human Resources Strategic Management International Business Qualitative Management Quantitative Management Financial Management Business Ethics