Moderator
Dejan Mastrapovic
Employee, Senior Management Consultant Customer Interaction Management, Swisscom
Zürich, Switzerland
Timeline
Professional experience for Dejan Mastrapovic
Current , since May 2015
Senior Management Consultant Customer Interaction Management
Swisscom
6 years and 10 months, Jul 2008 - Apr 2015
(Senior) Banking Consultant Frontend Implementation
Swisscom
1 year and 10 months, Sep 2006 - Jun 2008
CRM Consultant
Escador GmbH
3 years and 10 months, Nov 2002 - Aug 2006
Softwarebetreuer (HR & CRM)
Russmedia GmbH
1 year and 10 months, Jan 2001 - Oct 2002
IT-Supporter
Alge electronic
3 years and 9 months, Mar 1997 - Nov 2000
Gründung einer Radio- und Fernsehreparaturwerkstatt / CEO
DM RTV
5 years and 4 months, Sep 1990 - Dec 1995
Radio- und Fernsehtechniker
Quelle GmbH
Educational background for Dejan Mastrapovic
6 months, Oct 2019 - Mar 2020
Digital Business Innovation
Hochschule Luzern
Digital Business Innovation
8 months, Sep 2014 - Apr 2015
Big Data Analytics
Hochschule Luzern
Big Data Analytics, Business Intelligence
2 months, Sep 2006 - Oct 2006
Siebel 7.7 Consultant
Oracle Corporation, München
IT Business Management
University of St. Gallen
Process Management, IT-Management, IT-Architecture, Marketing, Communication, Financial Management, Business Value Analysis
Informatik
Fachakademie für angewandte Informatik
Languages
German
First language
English
Fluent
Serbisch Muttersprache
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