Dennis Verstappen

- Helped CPG and Retail clients gain up to 30% efficiency gains by building data-driven solutions. - Built market-leading AI-powered applications with the help of Process Mining technologies. - Delivered operational solutions across P2P, O2C & supply chain improving process KPIs by up to 20%

- Partnered with strategic customers and delivered multi-year SaaS license expansions with C-level sponsorship and multi million value roadmaps. - Advised customers on maximizing user adoption and value realization by collaboratively designing better operating models leading to an increase of user adoption by up to 150%.

- Increased Product Development Efficiency by reducing Work-In-Progress by over 70%. - Prioritized value-added customer-centric features reducing cycle times by up to 60%. - Improved the customer journey on 2 out of 4 key friction points delivering a 1-year ROI of 400%. - Rolled-out subscription plans addressing a new value proposition of a large customer segment. - Supported our Operations by automating manual tasks saving 200+ hours per year.

Led and optimized the IT Controlling & Administration function, reducing cost to serve by over 40%. Built and operationally led the Automation Center of Excellence, profitably increasing process volume by over 450%. Negotiating and enforcing (out-)sourcing contracts, adding value while reducing or avoiding costs by over $400k.

Leading the IT Controlling & Administration function with staff based in the US, UK and Germany, assuming responsibility for process efficiency & forecasting accuracy of $20+ million in IT expenses. Also managing a diverse group of 30+ project managers across 50+ small and large size initiatives, ensuring effectiveness & strategic fit of a cross-regional project portfolio valued at $10+ million.

As the PMO (Program Management Office) Manager, I am committed to improving the operational effectiveness & efficiency of a cross-regional and cross-functional project portfolio valued at $15+ million.

Directly reporting to the Regional Executive Officer, VP of IT Americas & EMEA. Responsible for controlling IT costs of $25+ million and advising the ISD leadership team.

Successfully completed coursework alongside master students during the 2014 Summer Semester at Hult International Business School in New York.

Hauptcampus San Francisco mit Rotationen in Shanghai und Boston

Finanzen & Controlling

Leistungskurse in Biologie & Chemie