Desiree Lichtman

Supported Directors of Older People's Services, Integrated Commissioning Unit and the Better Care Fund, focusing on: Care Homes, End of Life Care, Home Care and Community Continence Services.

Reviewed Planned Care services across Outer North East London to increase the understanding of local needs, leading to the procurement of an estimated £75m Elective Care contract.

Assisted this marketing company in all aspects of running their office and supporting the Directors/Owners.

Implemented the Planned Care Recovery Plan, with a focus on the GP New Outpatient Referral Strategy.

Undertook a refresh of strategies, contracts and service specifications. Managed a number of internal and external, cross-organisational projects, working closely with Royal Wolverhampton Hospital Trust.

The Scrutiny Review Programme brought together a large range of actions for implementation across the CQC that address the points raised by the external 'Scrutiny Review' from the Department of Health.

Developed relationships with multi-disciplinary stakeholders to analyse current Diabetes service commissioning and provision, while project planning service improvements for implementation.

This role started an operational improvement programme, providing analysis & benchmarking, while Programme planning continuous improvement implementation initiatives across the organisation.

Supported Urgent Care Commissioning, working with a range of multi-disciplinary Stakeholders to avoid unnecessary A&E admissions, implementing Integrated Care initiatives.

Revitalised the Commissioning Strategy Plan Implementation Programme, identifying and addressing gaps, while embedding programme management methodology to ensure delivery.

Responsible for supporting projects that developed London's NHS workforce. Performance managed documentation and progress for 15 projects, totalling £1 billion

Project Manager on behalf of the Deputy CEO Office, working across and beyond the organisation, requiring the coordination of internal/external Senior Stakeholders.

- Commissioned & performance managed the redesign & expansion of Ultrasound Services with Chelsea & Westminster NHS Foundation Trust, including stakeholder consultations with Clinicians & Service Users. - Developed new business with key stakeholders around Fertility Services, including successfully winning the bidding process to host the services from Internationally successful Fertility Service Providers.

- Implemented improved Cancer patient pathways and outcomes within the local healthcare community, leading to faster diagnosis, better patient outcomes and fewer costly treatments. - Strategised innovative improvements within Continuing Care, saving £1.5m in the first year.

- Interpreted Department of Health guidance to create policies and protocols for adoption by all London NHS organisations. - Liaised with national Programme Managers to ensure consistency of approach .

Integrated Care