Devon Leach

Sales of Intland Software's codeBeamer ALM tool (Application Lifecycle Management). An award winning tool, which brings together Requirements Management, Software/Hardware Development and QA/Testing in one tool with complete traceability. Develop better software faster and still adhere to industry standards like: ISO 26262 (Automotive), IEC 62304, Title 21 CFR 21 Part 2, ISO 14971, IEC 60601 (Medical), RTCA DO-178C, DO 254 (Aviation), GAMP5 (Pharmaceutical), and others.

Sales of new US specification BMWs, MINIs and pre-owned vehicles to US Military in Stuttgart and southeast Germany. Generated leads at various marketing events at US Military bases throughout Germany. Designed and sent the company newsletter through Campaign Monitor. Project Manager for company implementation and customization of Sugar CRM. Analyzed and reconciled relevant data from the legacy vehicle and customer databases to ease integration with Sugar CRM.

Offered B2B lead generation and digital advertising opportunities for a newly launched online portal for automotive industry professionals - www.automotive-iq.com. Prepared business proposals, daily cold calling / outbound B2B sales calls and emails to automotive OEM suppliers in Europe & the US. Acquired new accounts from personal research and from the IQPC conference database. Consulted with potential conference attendees for IQPC’s technical automotive business conferences by phone & email.

Directed 2-3 colleagues in the answering of 350-400 incoming Internet sales leads per month. Answered questions about pricing, features and financing for new Nissans and pre-owned vehicles. Set appointments for sales people through Email, phone and text message.

Managed a customer database of over 40,000 contacts and directed 8-10 sales people, from Nissan, Mazda, Volkswagen, Hyundai and Subaru, in the handling of 800-1000 incoming sales calls, Emails, and Internet leads monthly. Worked with stakeholders on television, print and PPC advertising campaigns. Optimized Google keyword search, website SEO, and monitored quality of data on dealership websites. Created and implemented a comprehensive follow up process to maximize the conversion of incoming sales leads.

Assisted walk in customers and handled all incoming internet sales leads for new and pre-owned vehicles. Applied strong product knowledge, verbal and written skills to a long term follow up process for incoming internet sales leads, including email, phone and SMS communication. Listed and marketed pre-owned vehicles on the company website as well. Fully trained in the “Joe Verde” method of sales, utilizing Feature-Advantage-Benefit sales presentations and a number of closing techniques.