Dimah Ahmad

Customer Success Stories management. Managed the lead qualification process using SalesForce.com. Managing the company's local social media channels. Planning & Executing various awareness events for customers as well as Citrix Partners in Middle East and Africa. Achieving Company's ROI through marketing campaigns.

As the marketing executive of the company, I was in charge of analysing the market, including competitors and consumers, executing marketing strategies and campaigns, monitoring and arranging the distribution of promotional materials, coordinating with and reporting to managers to carry out, communicating with target audiences and managing customer relationships, maintaining and updating customer databases and supporting the marketing manager and other colleagues.

participated in the implementation of new ADSL network in association with Siemens and Huawei. Mastered various skills including ADSL gates testing and optimization, and working at the infrastructure- level of the Public Data Network. Tracking and troubleshooting networking problems in Latakia City, advice customers with the best and most secure methods when using our Public Network, manage customers’ database and work in- and on-site projects with Siemens and Huawei

participated in the designing, implementation and troubleshooting of e-payment solutions. The job included arranging presentations, attending meetings with third-party service providers and coordinating the communications among different departments. I was responsible for preparing marketing plans for certain projects.

Science and Technology Studies, AI Ethics, AI Bias, Gender Studies in Tech, @ the intersection of society and technology