Dimitrios Kotsios

O2C Analyst - Germany, Switzerland, Austria • Ensure cash application and manual A/R intervention conform with market / GFS policy • Ensure accurate data is applied to all transactions according to the defined procedures • Research unidentified receipts using internal sources, written communication or phone inquiries to determine appropriate recording of receipts • Work with individual markets and other finance colleagues to resolve credit disputes • Maintain receipt records, files and documentation

• Management and maintenance of debit balance accounts • Monitoring and clarification of outstanding invoices • Processing of daily sales reports in accounting and purchasing • Control of cash transactions • Checking the front office and restaurant invoices • Initiate dunning process for non-paying customers

• Management of reservations • Managing a variety of social media channels (FB, Instagram, etc.) • Check-in / check-out of the guests and supervising the preparation of the apartment • Development and support of the Brera Community

• Delivery and return of vehicles from the customers • Provide guest services and guidance (for example GPS guidance) • Check vehicle returns and, if required, complete of new damage report and documentation via App and smartphone

Financial Accounting, Administrative Accounting, Human- Resource-Management, Marketing, Advertising, Informatics, Business Management, Service Management, Statistics