Tímea Magyar

Angestellt, IT Servicetechniker, regio iT gesellschaft für informationstechnologie mbh

Abschluss: Erasmus, University of Oulu

Herzogenrath, Germany

Skills

Customer Experience Management
Kundenbindung
Outlook
Technischer Service
PowerPoint
Incident Management
Software
Kundenbeziehung
After Sales Management
Business Process Management
IT-Anwendungen
Anwendung
Service Desk
Kundenservice
Informationstechnologie
Kundenkommunikation
Computer
Anwendungsbetreuung
MS Office
Windows
Web-Administration
Kommunikationsfähigkeit
Führungserfahrung
Exchange
Microsoft Azure
Benutzerverwaltung
EDV-Kenntnisse
Jira
BMC Remedy
PC
Citrix
Eventmanagement
Customer-Relationship-Management
Prozessoptimierung
Informatik
Teamleitung
Bomgar
ECDL
Qualtrics
Managed Services
IT Infrastructure Library
Agent
Beschwerdemanagement
EDV
Windows Power Shell
Füllstand
Helpdesk
Active Directory
PC Support
Kunde
IoT
Support
Customer Service
Management
Internet of Things
Telecommunications
Troubleshooting
Interpreting
Six Sigma
ITIL
Customer Experience
Customer Service Excellence
Information technology
Business Process Improvement
Microsoft Office
Microsoft Excel
Microsoft Outlook
Microsoft Powerpoint
Microsoft Word
Training
Team leadership
Public speaking
Customer Support
Communication
English Language
Business English
Germany
Networking
Hungarian language
ServiceNow
Enterprise mobility management
ITSM
Salesforce
Problem Solving
Teamwork
presentation skills

Timeline

Professional experience for Tímea Magyar

  • Current 4 years and 2 months, since May 2020

    IT Servicetechniker

    regio iT gesellschaft für informationstechnologie mbh
  • Current 4 years and 2 months, since May 2020

    2nd Line Service Desk Agent

    regio iT - gesellschaft für informationstechnologie mbh

  • Current 4 years and 2 months, since May 2020

    2nd Line Service Desk Agent

    regio iT - gesellschaft für informationstechnologie mbh

  • 5 months, Dec 2019 - Apr 2020

    Technical Support Specialist

    CANCOM Managed Services GmbH

  • 4 years and 6 months, Jun 2015 - Nov 2019

    IOT Support Specialist

    Vodafone Shared Services Budapest

    Experienced Technical Support Specialist with a demonstrated history of working in the telecommunications industry. Skilled in Customer Service, Management, Networking, ITIL, Internet of Things and Telecommunications. Strong information technology professional with a Master of Arts - MA focused in Language Interpretation (German and English) and Translation from Veszprémi Egyetem.

  • 4 months, Feb 2015 - May 2015

    IT helpdesk support Agent Level 1

    Unisys Magyarország Kft.

    IT support on phone in German and English

  • 1 year and 5 months, Mar 2013 - Jul 2014

    IT helpdesk support Agent Level 1

    CPL Jobs Kft

    IT support on phone in German and English

Educational background for Tímea Magyar

  • 4 months, Sep 2014 - Dec 2014

    Erasmus in Finland - Scandinavian Studies

    University of Oulu

  • 3 years and 5 months, Sep 2013 - Jan 2017

    Translator and Interpreter

    University of Pannonia Veszprém

    Translator and Interpreter in German and English

  • 3 years and 5 months, Sep 2009 - Jan 2013

    German studies

    Eötvös Loránd University Budapest

    German Studies

Languages

  • German

    Fluent

  • English

    Fluent

  • Hungarian

    First language

Interests

Classical Singing
Latin dance
Reading
Skiing
Riding

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