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Din Bečirović

is researching.

Angestellt, Contact center Manager & Logistics Manager, Toyota Adria d.o.o.
Bis 2022, Security studies, University of Sarajevo
Sarajevo, Bosnien-Herzegowina

Werdegang

Berufserfahrung von Din Bečirović

  • Bis heute 4 Jahre und 2 Monate, seit Mai 2021

    Contact center Manager & Logistics Manager

    Toyota Adria d.o.o.

    - Participation in the development of a new project and implementation at the Sarajevo location - Responsibility for design, optimization, and further development of work processes - Control of resources to achieve goals in terms of corporate strategy - Close contact and constant coordination with internal and external decision makers and our business partner - Responsibility for implementation, optimization and further development of work processes and agreed sales activities,

  • 5 Monate, Jan. 2021 - Mai 2021

    Customer Support Specialist

    Embers Call Center & Marketing GmbH (Österreichische Post AG)

    - Processing of telephone customer inquiries - Coordination with different departments within the company - Customer advice, search for the optimal tariff / product for the customer - Taking into account various other parameters relevant to business performance

  • 1 Jahr und 1 Monat, Jan. 2020 - Jan. 2021

    Customer Support Specialist

    IMS d.o.o. (E.ON Energie Deutschland GmbH)

    - Processing of telephone customer inquiries - Processing of written/electronic customer inquiries - Informing the customer of the account balance - Solving complex queries that can lead to Blackout - Coordination with different departments within the company - Customer advice, search for the optimal tariff/product for the customer - Maintaining a bank account and properly booking payments - Calculation of energy consumption - Consideration of various other parameters relevant to business performance

  • 7 Monate, Juni 2019 - Dez. 2019

    Customer Support Specialist

    ARC Solutions d.o.o.

    - Group leader - Training of new employees - Coordinator of daily activities - Telephone sales/advice

  • 1 Jahr und 6 Monate, Jan. 2018 - Juni 2019

    Customer Support Specialist

    VIP-Telecommunication d.o.o.

    - Scheduling appointments with customers - Customer advisory

  • 2 Jahre und 1 Monat, Jan. 2016 - Jan. 2018

    Administrative Associate

    Velvet Life d.o.o.

    - Drivers and escorts for VIP clients of the royal families of the Kingdom of Bahrain and the United Arab Emirates. - Planning of daily activities - Management of daily expenses / hours / statistics

  • 2 Monate, Aug. 2014 - Sep. 2014

    Event Promoter

    Sarajevo Film Festival

    - Communication with domestic and foreign guests - Assistance in organizing the transport of guests - Assistance in planning workshop activities

Ausbildung von Din Bečirović

  • 2014 - 2022

    Security studies

    University of Sarajevo

Sprachen

  • Deutsch

    Fließend

  • Englisch

    Fließend

  • Bosnian

    -

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