Ed Boris

Bis 2021, Vice President, Digital Technology Services, SNC Lavalin

London, United Kingdom


Microsoft Azure
Business & Operational Analysis
business and it operational processes
Business Continuity
Business Case
business partnerships
Business transformation
change strategy
cloud technologies
Continuous Improvement
contract management
Cost Optimization
Customer Service Management
CXO Advisory
cyber security
Data Governance
digital transformation
Enterprise IT Governance
Indian offshoring
Information governance
information security
Innovation Strategy
IT Asset Management
IT Audit
IT Cost Reduction
IT Disaster Recovery Management
IT Due Diligence
IT Operations Design (Policies and Procedures)
IT Security Review
IT Service Management & Design
IT Strategic Planning
It Strategy
IT Support
IT Transformation
Keynote Speaking
Knowledge Management
Leadership Coaching
Management Information & KPI's
microsoft Office 365
Operational Excellence
Operational Risk Management
operations management
Post-Merger Integration
process improvement
Project Planning and Management
Right-sourcing and Outsourcing
service delivery
service design
service management
Service Operation
Software as a Service (SaaS)
Software Asset Management
Strategic Alliances
Technology due diligence
technology leadership
Technology Strategy
Unified Communications


Professional experience for Ed Boris

  • Current 17 years and 6 months, since 2007

    Director of Service Engineering Europe


     Accountable 24x7 for service quality, service delivery, and service operations of 250 Yahoo! online services in Europe. - Monthly, over 250 millions unique users view over 9 billion pages. 3300 hosts, team size: 30, Budget: 10m€. - Over 9 months, improved performance of Yahoo! online services (e.g. EuroSport.yahoo.com rose from 62% up to 99.92%). - Dramatically reduced the number of critical and major

  • 6 months, Jun 2021 - Nov 2021

    Vice President, Chief Operating Officer (COO)


    Reporting to the CEO, I was accountable for Customer Success, Operational Delivery, PMO and Support, transforming Dexi.io to scale successfully

  • 1 year and 6 months, Jan 2020 - Jun 2021

    Vice President, Digital Technology Services

    SNC Lavalin

    Reporting to CEO Engineering & Design and to SVP IS transformation, I led the overall SNCL data driven technology transformation, ensuring it remained product centric, future proofed, delivered value and was commercially ready. Partnered with key business stakeholders and data technology market leaders such as Google and Microsoft. Member of the group business digital future board and product and investment councils. Chaired of the Enterprise Architecture board.

  • 1 year, Jan 2019 - Dec 2019

    Vice President, Technology Delivery (CTO & CISO)

    SNC Lavalin

    Reporting to CIO, led the transformation and integration of SNCL & Atkins (Infrastructure, Cyber, Software) Successfully led the IS strategy, data Services, Security and Operations, ensuring that the Group maintained a future ready technology strategy that was secure, scalable, customer-centric, cost effective and remained on the leading edge of digital innovation. Responsible for Infrastructure, Network, Modern Workplace, Cyber and Cloud transition. Sat on the Senior Leadership Team council

  • 1 year, Jan 2018 - Dec 2018

    Senior Director, CISO, Technology Architecture

    SNC Lavalin

    Reporting to CIO : Led the Technology transformation of SNCL Chair technology investment board. Notable achievements include: • Led the technology integration of SNCL and Atkins (Infrastructure, Data Services, Cyber, Software) • Designed and directed Data Services articulated around Data Security, Data Technology and Data Regulation • Drove a global security assessment, leading to a new target operating and governance model with a 3-year investment plan with Board approval

  • 3 years, Jan 2015 - Dec 2017

    CTO & CISO

    WS Atkins

    Reporting to CEO and CIO (2015), led the overall technology strategy for Atkins and ensuring that the company remains on the leading edge of innovation and accountable for all core IT services and Cyber Security. Member of the Senior Leadership Team council and I led the technology investment board.

  • 4 years, Jan 2011 - Dec 2014

    Vice President, Group Digital Delivery

    Venda (Oracle) • London

    Led eCommerce SAAS platforms (tier 1 PCI-DSS) for prestigious brands such as Monsoon, Jimmy Choo, Superdrug, Tesco, Tkmaxx, Royal Mail, Boohoo, the British Museum, Fat Face, Laura Ashley and oversaw all day-to-day convergent commerce operations Notable achievements include: • Designed and led continuous Service performance improvement program • Transformed international digital operations • Led SLA contract negotiations

  • 1996 - 2007

    Director of Quality Program, Common IT Services and Head of IT communication


    100000 users 120 Countries, 2000 men days. Program team of 40 persons in 3 countries, Germany, France and US  Drove better service quality and tighter alignment of operations with business needs and longer term business strategies  Ensure alignment with ongoing Quality initiatives by leveraging ITIL, CMMI and SCAMPI (Quality plan, GxP, ..)  Leading the service delivery strategy for the common IT Services

Educational background for Ed Boris

  • 2 years and 4 months, Sep 2009 - Dec 2011

    Master of Business Administration

    Grenoble School of Management


  • English

    First language

  • French

    First language

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