Mag. Dipak Acharya

Oversee and lead 5 outlets in different cities (Restaurant, EV charging Station, and Motels), a team of 100 employees, including 5 managers, ensuring effective team management, motivation, and performance. • Manage strategic partnership with KFC as a business highway restaurant partner, driving operational excellence and brand alignment. • Spearhead project planning for e-Stop, developing and executing strategies to expand the chain to 70 additional outlets along major highways.

Service Quality Management in Hospitality Industry

I weave a tapestry of vision and purpose, orchestrating growth, nurturing teams, and bridging borders with sales, business development and operation strategy and heart, where ambition meets opportunity.

As a Business Development and Marketing Manager for hotel and casino, I wove visions into sales, marketing and business development strategies, forging untapped paths, cultivating alliances, and orchestrating campaigns that transformed aspirations into thriving realities.

Managed a luxury hotel with 50 rooms and 42 staffs. Built and maintained effective customer relationships with all decision-makers and influencers across multi-entity functions. Automated business processes while creating business plans and improving team performance.

Oversaw the operations of a medium sized deluxe hotel and assigned tasks and responsibilities to hotel staff to ensure a satisfactory experience for guests. Worked with the budgeting department to maintain hotel features and amenities.

As Travel General Manager of Business Development, I wove dreams into itineraries, crafting holiday, airlines ticker and hotel booking strategies to expand horizons, forge partnerships, and transform wanderlust into unforgettable journeys.

• Maintaining positive relationships with vendors of direct travel, such as car rentals, hotels, and airlines. • Negotiating preferred rates with vendors of direct travel. • Planning travel accommodations, booking flights, hotels, car rentals, and coordinating activities. • Managing and processing documentation, including payments, itineraries, visas, medical, and legal forms. • Arranging travel accommodations for business visitors. • Creating, optimizing, and monitoring corporate travel policies.

• Keeping guest data manually, • Helping to book Air ticket and hotels, • Assisting in preparing necessary travel documents like visa and passport, • Helping customers with their travel arrangements, • Explaining travel packages and geographic details.