Dirk Bartlett

• Providing consulting services as Professional Electrical Engineer (Pr Eng) • Services include the following: o Compliance management - legal, health, safety & environment o Medium Voltage (MV) & Low Voltage (LV) systems design & specification o Lighting designs in accordance with applicable illumination standards o Strategic business management o General management

Legally appointed Engineer in terms of South African legislation for: - Managing human resources in my department - Health, safety & environmental management - Legal responsibility for operation & maintenance of machinery & infrastructure - Typical machinery: Electrical infrastructure, refrigeration plants, compressors, processing plant equipment, workshops, buildings, roads, pipelines for potable water, mine water, slurry, etc. - Procurement and management of contractors and service providers

Legally appointed Engineer in terms of South African legislation for: - Managing human resources in my department - Health, safety & environmental management - Legal responsibility for operation & maintenance of machinery & infrastructure - Typical machinery: Electrical infrastructure, refrigeration plants, compressors, processing plant equipment, workshops, buildings, roads, pipelines for potable water, mine water, slurry, etc. - Procurement and management of contractors and service providers

Facilitate and develop customer process performance management capabilities through Business Intelligence (BI) solutions Analysis business objectives and develop Key Performance Areas (KPAs) and Key Performance Indicators (KPIs) Develop business performance reports Add value throughout solution development lifecycle Co-ordinate & facilitate IT risk management process using COBIT framework Facilitate development of IT strategy maps & balanced scorecards based on business objectives

Providing management consulting services to clients on a contracting basis Development of a Performance Management System for a client Contact centre quality improvement project Contact centre data integrity investigation and improvement project

Management of major substation refurbishment projects and other network improvement projects • Managing human resources • Developing project execution plans. • Managing commercial aspects pertaining to projects, include tendering, RFPs, contracts, etc. • Managing project risks. • Applying project controls/standards/procedures. • Managing project changes. • On-going management and control

Legally appointed Engineer in terms of South African legislation for: - Managing human resources in my department - Health, safety & environmental management - Legal responsibility for operation & maintenance of machinery & infrastructure - Typical machinery: Electrical infrastructure, refrigeration plants, compressors, processing plant equipment, workshops, buildings, roads, pipelines for potable water, mine water, slurry, etc. - Procurement and management of contractors and service providers