Dirk Schumacher

Angestellt, Manager Group IT Service, NKT GmbH & Co. KG

Köln, Germany

Skills

ITSM Tool Operation and Development
Reporting
KPI Dashboard development
Leading and Social skills
Process Management and Governance
Business Process Modelling BPMN2
Process consulting
Working in international teams
Highly service oriented
Managing external Service Provider
Employee and team development
IT Service Centralisation

Timeline

Professional experience for Dirk Schumacher

  • Current 9 years, since Jun 2015

    Manager Group IT Service

    NKT GmbH & Co. KG

  • 1 year and 9 months, Sep 2013 - May 2015

    Teamleiter IT Service

    nkt cables GmbH

  • 7 years and 9 months, Dec 2005 - Aug 2013

    Service Request Management, Leitung Betrieb, Qualitätsmanagement

    für Bayer Business Services GmbH

  • 7 months, Jun 2005 - Dec 2005

    Projektunterstützung

    für Bayer Business Services GmbH

  • 2001 - 2005

    Teamleiter OnsiteSupport Desktopservice

    für Bayer Business Services GmbH

Educational background for Dirk Schumacher

  • Current

    Elektrotechnik

    Technikerschule Weilburg

    Datenverarbeitung

Languages

  • German

    First language

  • English

    Fluent

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