Divek Shekhawat

Logistics Coordination: Managed inbound and outbound freight, ensuring accurate sorting, scanning, and routing of packages to meet daily dispatch deadlines. Process Efficiency: Applied continuous improvement practices to streamline picking and packing workflows, contributing to overall shift productivity and reducing turnaround times. Cross-Functional Teamwork: Collaborated effectively with shift supervisors and transport teams to resolve bottlenecks and ensure seamless warehouse operations.

At Infosys BPM, I managed the backend financial and legal closures—specifically account payoffs and lien releases—for a major US bank, Truist. Because this was high-stakes, zero-error work, I had to ensure strict compliance while still being efficient. By applying Lean methodologies to our payoff and release workflows, I successfully identified bottlenecks, reduced our processing time by 15%, and earned consecutive Awards of Appreciation for my project contributions

 Assisted in analyzing data and preparing reports using SAP for stakeholders.  Ensured compliance with local tax laws and deadlines.  Communicated with client-side stakeholders to clarify requirements and plan future enhancements.  Conducted internal audits and best practices to support continuous improvement