Dmytro Vlasenko

Technical support and system administration of Windows Server 2003, 2008, 2012, MS SQL Server, IIS, SharePoint, Forefront TMG, Office network Control of software releases, new branches, client specifics adaptation Creation of service pack \ upgrade packs, new test and production environments manual upgrade of client environments Testing of software product regarding test scenarios, black box testing, regression testing Support of software product on client’s side

Coordination of the department’s work and communication with the development team and corporate IT governance. Planning and management of the financial costs of department Network monitoring and maintenance Project Management Support of warehouse management system Support of Sybase, writing queries, procedures, writing shell scripts (cmd, powershell- windows bash, ksh- *nix) Administration of HP-UX, RedHat, Windows Server,HP blade system, Windows Seven, XP,Active Directory, Lotus Domino

Administrating of Windows 7 and XP, Windows Server 2003, Active Directory, Lotus Notes installation and configuration of application software, configuration and repair of office equipment, support and backup systems, accounting, loyalty cards, inventory system

Support and development of intranet web portal based on MS SharePoint 2007 Administration of the OS Windows XP, Windows Server 2003, Active Directory, MS SQL Server, install and configure application software, users support, administration of helpdesk system, configuration and repair of office equipment, writing technical manuals and user guides, seminars and trainings, Selection and purchase of equipment

Support and development of helpdesk and intranet web portal based on MS SharePoint 2007 Technical support of ОS Windows based PC’s. Support of client bank system. Deploying and adjusting of specified bank software (Operation day of bank SR-Bank, Card module, Western Union etc.). Department’s remote support. Maintenance of office equipment and Cisco IP phones setup. Deploying and adjusting of potable communication devices. (Wireless Modems, Mobile Phones, Smart Phones, PDA)