Dominic Dass
Bis 2008, Customer Service Advisor, Capita Group PLC, UK
Ampang, Malaysia
Werdegang
Berufserfahrung von Dominic Dass
3 Jahre, Okt. 2005 - Sep. 2008
Customer Service Advisor
Capita Group PLC, UK
My role was to resolve customer complaints from initial contact to resolution with great focus on customer retention. In the course of doing that I also need to allocate resources such as making decision on issue of compensation during the course of resolving customer issues.
Ausbildung von Dominic Dass
4 Monate, Juni 2005 - Sep. 2005
Accounting and Finance
Sheffield Hallam University, UK
Financial Decision Making, Business Strategies & Management Accounting, and Corporate Finance
1 Jahr und 11 Monate, Mai 2003 - März 2005
Accounting
Tunku Abdul Rahman College
Advanced level of accounting, audit, strategic financial management, tax planning, strategic management, management information systems and other related areas. ACCA accredited exemption to Certified Accounting Technician (CAT) level
2 Jahre, Mai 2001 - Apr. 2003
Accounting
Tunku Abdul Rahman College
Basic accounting, economics, management, legal and information technology knowledge that can help support financial managers in any types of business.
Sprachen
Englisch
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