Dori Heinz

- Sales strategy creation & execution - Creation and maintaining customer network - Sales negotiation, contract management - Marketing strategy creation & execution - Customer Account Management - Project Management & Controlling - Business Line Co- management - Business Processes Execution

Creation and supervision of international sales team International partner channel devlopment within MS Dynamics International customer channel development Business agreement negotiations Marketing strategy building Sales prognosis and supervision Project supervision

Pro-actively hunt for business partners and establishing partnership/end client networks Following up new business opportunities Planning and preparing business engagements Establishing and maintaining working relationships Communicating new product developments to prospective clients Overseeing the development of marketing materials and commercial campaigns Accounts and project management Provision of market feedback. Business documentation supervision Positioning, business justification and

Daily task coordination, Creating reports, Problem analysis, General technical suppor,t Providing IT solutions, Incidents monitoring and procedure, implementation, Procedure clarification, New staff training and supervision,

Lead generation and pre- sales activities, Monitoring account activities and offering corresponding bank products, Attending to customer queries and resolving any issues in the most efficient manner, Proceeding with Instant transfers, regular payments and account management, Establishing the cause of the queries and keeping accurate records, Attending Management meetings, Advising management on actions necessary to improve performance

Increasing direct sales and recognizing new opportunities Monitoring the business performance and all associated factors Creating marketing strategy Marketing management through customer feedback, performance Staff supervision and training Day to day task co- ordination

Supervision of new branch creation Creating marketing strategy and proactive client search Office work coordination Creating reports Teachin English as a Foreign Language- Business English

International Business Management, Organization Management, Organization Leadership, Internal and External Communication, Negotiation, Staff Management, Social Psychology, Work Psychology.

Translation/ Interpretation Teaching English as a Foreign Language