Dorian Toda
Skills
Timeline
Professional experience for Dorian Toda
- Current 2 years and 11 months, since Apr 2023
IT Customer Support
Data Traffic Center S.R.L.
I take a meticulous and customer-centric approach to my role, consistently exceeding expectations in delivering first-class technical support. My ability to communicate complex technical concepts in an easily understandable manner ensures that customers feel valued and empowered.I take a meticulous and customer-centric approach to my role, consistently exceeding expectations in delivering first-class technical support.
- 1 year and 4 months, Nov 2020 - Feb 2022
Web application tester and computer network technician
Data Traffic Center S.R.L.
- Help with installation of software programs - Jobcatcher.ch, development, troubleshooting, support internal and external - Search and installation of drivers for hardware like printers, monitors, soundcard, webcam etc. - Direct resolution of issues relevant to the first solution, documentation in the Incident - Ticket / Service Request - Web application testing - Experience in working with ServiceNow, Confluence, OneDrive, Office, Adobe, Cisco WebEx, AnyConnect, Teams, SQL Database, Bootstrap, Ansible
Educational background for Dorian Toda
- 1 year and 9 months, Oct 2020 - Jun 2022
Advanced computer sciences and technologies
Lucian Blaga University of Sibiu
- 2 years and 9 months, Oct 2017 - Jun 2020
Computer Science
Lucian Blaga University of Sibiu
Information Security through VPN
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