Dorian Toda
Angestellt, IT Customer Support, Data Traffic Center S.R.L.
Sibiu, Sibiu, Romania, Rumänien
Werdegang
Berufserfahrung von Dorian Toda
Bis heute 1 Jahr und 3 Monate, seit Apr. 2023
IT Customer Support
Data Traffic Center S.R.L.
I take a meticulous and customer-centric approach to my role, consistently exceeding expectations in delivering first-class technical support. My ability to communicate complex technical concepts in an easily understandable manner ensures that customers feel valued and empowered.I take a meticulous and customer-centric approach to my role, consistently exceeding expectations in delivering first-class technical support.
1 Jahr und 4 Monate, Nov. 2020 - Feb. 2022
Web application tester and computer network technician
Data Traffic Center S.R.L.
- Help with installation of software programs - Jobcatcher.ch, development, troubleshooting, support internal and external - Search and installation of drivers for hardware like printers, monitors, soundcard, webcam etc. - Direct resolution of issues relevant to the first solution, documentation in the Incident - Ticket / Service Request - Web application testing - Experience in working with ServiceNow, Confluence, OneDrive, Office, Adobe, Cisco WebEx, AnyConnect, Teams, SQL Database, Bootstrap, Ansible
Ausbildung von Dorian Toda
1 Jahr und 9 Monate, Okt. 2020 - Juni 2022
Advanced computer sciences and technologies
Lucian Blaga University of Sibiu
2 Jahre und 9 Monate, Okt. 2017 - Juni 2020
Computer Science
Lucian Blaga University of Sibiu
Information Security through VPN