Dulguun Khurelsukh

- Successfully led end-to-end product launch, achieving a top-three grossing position in its category within three months while cutting product costs substantially. - Conducted competitor & trend research, customer journey evaluations, and profitability & pricing analyses. - Collaborated with cross-functional teams to optimize packaging, develop marketing materials, support digital platforms, and adapt products for international markets.

- Launched and successfully grew a bag business, establishing a physical store in the Mongolian shopping mall and built a strong online presence. - Leveraged data analytics via Meta Business Suite to track audience demographics, ad & post performance, optimizing marketing strategies and increasing the brand’s online presence to 8,400 followers. - Efficiently managed end-to-end business operations, including inventory forecasting, logistics, marketing and sales.

- Successfully analyzed shopping behavior, retail trends, and sustainability across key markets. - Identified key growth opportunities by analyzing omnichannel behavior, personalization trends, and regulatory developments, leveraging focus group insights and market data. - Developed strategic recommendations on eco-friendly packaging, in-store experiences, and digital touchpoints, aligning with EU sustainability goals and evolving consumer expectations.

- Effectively analyzed the service portfolio, using Excel, identifying low adoption rates of extended full-service plans and uncovering gaps in the proactive sales approach. - Developed and implemented a data-driven sales strategy, driving improved service plan adoption by designing targeted training programs for customer centers globally. - Led the development of automated pricing tools by creating SAP CPQ compatible templates, streamlining contract & quotation generation, and improving sales efficiency.

- Improved student acceptance rate by 233% within two years by analyzing admission probabilities, tailoring application strategies. - Expanded institutional partnerships by leveraging Chinese language proficiency to establish relationships with universities, increasing the program portfolio and driving revenue growth through higher commission rates. - Optimized and automated the application platform, leading to a NPS score increase from 5.5 to 8 and a more streamlined student experience.

- Identified & resolved inefficiencies in the transcription service by conducting a process analysis and proposing the creation of a dedicated transcription team, leading to significant improvements in service speed and quality. - Recruited, trained, and led a team of transcribers, developing a streamlined process that improved the transcription service efficiency. - Managed client relationships, ensuring the timely delivery of interpreters for expert network calls.

- Exchange Program: Studied at the Vienna University of Economics and Business (Austria), enhancing my understanding of strategic management and case analysis.

- Academic Distinction: Achieved a GPA of 1.5 German scale. - Top Ranking: Ranked as the 10th best Master’s in Management program worldwide according to QS World Rankings 2025.

- Exchange Program: Participated in an exchange program at Kedge Business School (France), gaining valuable insights into the French business environment.

- Academic Distinction: Graduated with Honors and achieved a GPA of 3.947 out of 4.0. - Teaching Experience: Teaching Assistant in Applied Statistics. - Acquired Skills: Enhanced expertise in business management with a strong focus on the Chinese business environment, with additional emphasis on strategic management and finance.

- Academic Distinction: Graduated with Honors and achieved a GPA of 3.99 out of 4.0 – highest GPA in the university. - Teaching Experience: Teaching Assistant in Applied Statistics. - Top Ranking: Recognized as the leading university in China specializing in International Trade, Economics, and Finance. - Acquired Skills: Deepened expertise in applied statistics, economics, corporate finance and international trade, applying knowledge to practical and global contexts.