Dipl.-Ing. ERIC RAGAZZOLI

Managing service operations for THERAKOS products - CellEx® and UVAR XTS® to insure the highest level of customer satisfaction and facilitate overall company growth. By leading a small team of international experts, we insure support of the systems at our customers sites through partners that are in the field. Therakos - now an independent Medical Device Company - provides therapeutic solutions to immune modulated diseases.

European Service Manager for THERAKOS Photopheresis System, managing service operations for THERAKOS products - CellEx® and UVAR XTS® to insure the highest level of customer satisfaction and facilitate overall company growth, through local partners.

Managing a team providing Technical Support by Telephone for Ortho-Clinical Diagnostics for Benelux, UK and Export Markets. Also covering Independence Technology, Therakos and ASP. All companies part of Johnson & Johnson at this time..

System specialist for OCD immuno-diagnostic systems. Technical training of helpdesk and field personnel. Support by telephone and field visits (EMEA and ASPAC).

System specialist for EMEA and Australia for analysers in the blood transfusion centres and virology laboratories. In charge of the service business plan and its implementation in Europe for the launch of a fully automated blood screening system.