
Dipl.-Ing. ERIC RAGAZZOLI
Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von ERIC RAGAZZOLI
- Bis heute 5 Jahre und 5 Monate, seit Jan. 2020
Senior Manager, Technical Service EMEA
Mallinckrodt Pharmaceuticals
- 7 Jahre, Jan. 2013 - Dez. 2019
Manager, Technical Service
THERAKOS is now part of Mallinckrodt Pharmaceuticals
Managing service operations for THERAKOS products - CellEx® and UVAR XTS® to insure the highest level of customer satisfaction and facilitate overall company growth. By leading a small team of international experts, we insure support of the systems at our customers sites through partners that are in the field. Therakos - now an independent Medical Device Company - provides therapeutic solutions to immune modulated diseases.
- 6 Jahre und 4 Monate, Sep. 2006 - Dez. 2012
European Service Manager Therakos
Johnson & Johnson
European Service Manager for THERAKOS Photopheresis System, managing service operations for THERAKOS products - CellEx® and UVAR XTS® to insure the highest level of customer satisfaction and facilitate overall company growth, through local partners.
- 6 Jahre und 1 Monat, Aug. 2000 - Aug. 2006
Customer Support Manager
Ortho Clinical Diagnostics
Managing a team providing Technical Support by Telephone for Ortho-Clinical Diagnostics for Benelux, UK and Export Markets. Also covering Independence Technology, Therakos and ASP. All companies part of Johnson & Johnson at this time..
- 3 Jahre und 1 Monat, Aug. 1997 - Aug. 2000
Sr International Service Engineer
Ortho Clinical Diagnostics
System specialist for OCD immuno-diagnostic systems. Technical training of helpdesk and field personnel. Support by telephone and field visits (EMEA and ASPAC).
- 6 Jahre, Aug. 1991 - Juli 1997
European Product Support Engineer
Abbott Diagnostics
System specialist for EMEA and Australia for analysers in the blood transfusion centres and virology laboratories. In charge of the service business plan and its implementation in Europe for the launch of a fully automated blood screening system.
Ausbildung von ERIC RAGAZZOLI
- 1979 - 1983
Master's Degree, Engineering
Ecole National D'Ingénieurs de Brest (F)
Sprachen
Englisch
Fließend
Französisch
Muttersprache
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