Elena Daniel

Assistenz des Sales Managers mit Gesamtverantwortung. Vertrieb, IT, Projekte, Analyse

Overseeing a team of 13 people in customer service, purchasing, warehouse / logistics, quality management, and marketing. Process optimization, employee training, building controlling metrics. Project Management, Controlling, Credit Management, Supervision, Strategic Planning, Process Management, Continuous Improvement.

Project Management, Controlling, Credit Management, Supervision, Strategic Planning, Process Management, Continuous Improvement

Customer & Market Analyses, Planning and preparation of customer visits & potentials, Coordination, Trade fair preparation & participation, price negotiations, Controlling of marketing budget, strategic acquisitions

Conflict solution, Customer Support, Project Management, Processmanagement (Sales, Purchasing, IT, Logistics), customer demand analysis; Training of new staff, decision power up to 500€

Backoffice & Customer Service for Export, Export documents (MRN, EUR.1, ATR, Certificate of Origin, Letter of credit), global communication, sales processing (orders, deliveries, procedures), process management & optimization, preparation of & participation in global trade fairs, Firstline IT-Support; Software: APplus /P2Plus, Excel + Office

Job-Promotion within 20 days of working, Reservations, Back-Office, Customer Service, Preparation of background checks, international hotline

Interviewing callers, de-escalating stressful situations, Telemarketing, Customer Support, Data Base Maintenance, scheduling appointments; Software: SAP-ERP, Avaya, ttcall

* Analysing company strengths * Company Positioning * Portfolio communication * Marketing & Sales, customer acquisition

Within ep comm., I unite my competencies in various types of communication: * coaching * consulting * mediating * editing * translating * networking * marketing * it support

As an intern at Sumika Bayer Urethane, I was fortunate to be looking into various different departments of the company, getting an eye-widening glance at what international business may mean. 8 weeks, Process Management, Research, MS-Office

Retailing, Merchandising, Logistics, Store Management were fields I was able to look into.

Service, customer relations, back office management, procurement

Japanese, MS Access, IT programming, Financial Management

Asian Pacific Management Class Representative

Mathematics, mechanics, physics, chemistry, thermodynamics, CAD

Spanish, Creative Writing, Typing, Biology, Drama, Speech