Dr. Elisabeth Zsóka Palvölgyi

Basic

Angestellt, UX Researcher, ING-DiBa AG

Frankfurt am Main, Germany

Skills

Identifikation und Analyse von Kundenprozessen / K
Systematische Service-Innovation
Projektmanagement
Prozessmanagement
Process-Mining
Sequence-Mining
Mehrjährige Erfahrung im Finanzdienstleistungssekt

Timeline

Professional experience for Elisabeth Zsóka Palvölgyi

  • Current 6 years and 4 months, since May 2016

    UX Researcher

    ING-DiBa AG

  • 3 years and 11 months, Jun 2012 - Apr 2016

    Research Associate

    Frankfurt School of Finance & Management

    Research Associate and PhD Candidate, research center ProcessLab, Frankfurt School of Finance & Management

  • 1 year and 5 months, Jan 2011 - May 2012

    Product Manager, Vice President

    Deutsche Bank AG

    Product Manager Emerging Payment Streams - Design of innovative Cash Management Products for Corporate and Financial Institution Clients

  • 2 years and 1 month, Jan 2009 - Jan 2011

    Product Manager, Assistant Vice President

    Deutsche Bank AG

    Product Manager Cash Management Products for Corporate Clients

  • 3 years, Jan 2006 - Dec 2008

    Operations Manager

    Deutsche Bank AG

  • 1 year and 4 months, Sep 2004 - Dec 2005

    Graduate Trainee

    Deutsche Bank AG

  • Studentische Hilfskraft

    Lehrstuhl für Wirtschaftinformatik und Neue Medien, LMU

  • Praktikant

    Deutsch-Ungarische Industrie- und Handelskammer

  • Praktikant

    BMW Financial Services

  • Praktikant

    Luxembourg Fund Industry Association

Educational background for Elisabeth Zsóka Palvölgyi

  • BWL

    LMU München

    Bankwirtschaft, Wirtschaftsinformatik

Languages

  • German

    -

  • English

    -

  • French

    -

  • Hungarian

    -

Wants

Austausch zum Thema Kundenprozesse / Kundenprozessnetzwerke
Austausch zum Thema kundenzentrierte Prozess- / Serviceinnovation

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