Emre Demir

is looking for a new team member.

Bis 2024, Help Desk Team Leader, KDDI
Stevenage, United Kingdom

Fähigkeiten und Kenntnisse

Team work
Consulting
Project Management
Communication skills
Reliability
Hardware
Software solutions
Computer
Management
Customer orientation
Responsible
IT support
Support
Engineering
IT systems
Bank
Windows
Help desk
Information technology
Active Directory
Windows Server
PC
Airline
Desktop
Software
Team leadership
Windows 10
Ticketsystem
PC Support
Turkish language
Analytical skills
Application Support
System Administration
Empathy
Strong personality
ability to work under pressure
Web Administration
People Management
Efficiency
English Language
Computer Science
MS Office
Application
Soft Skills
Technology
Administration
IT Project Management
Microsoft
Server
Reporting
VMware
Customer care
Service Desk
Customer Support
Leadership
Technical Knowledge
problem solving skills
Friendliness

Werdegang

Berufserfahrung von Emre Demir

  • 11 months, Jan 2024 - Nov 2024

    Help Desk Team Leader

    KDDI

    Managed Nikon Europe across 13 locations, overseeing more than 450+ computers, 250+ Mobile Device printers and over 60+ Printers responsible for monitoring, configuring, and maintaining all hardware and software systems.

  • 8 years, Feb 2016 - Jan 2024

    Demir IT Solutions

    Demir IT Solutions

    Management of Local Business Projects, oversaw more than 350+computers and 500+ Mobile Devices of the companies by monitoring, configuring and maintaining all hardware and software systems. Monitored and evaluated the IT systems to ensure efficiency as well as the safety and security of all data storage.

  • 3 years and 8 months, Jun 2012 - Jan 2016

    IT Support Technician

    Teknoser

    I Managed over 350+ Desktops, Workstations, and Laptops during Local Business Projects for key clients, including Vakifbank, Isbank, Halkbank, Ziraat Bank, Turkish Airlines, Turkish Airlines Cargo, Burger King, Sbarro, Arby's Antalya Branch Offices and across 4 cities. Oversaw the IT Service Department, covering IT Systems Infrastructure Planning, Installation, Maintenance, and Support. Provided comprehensive support for MS Server, MS Windows, MS Office, and related software products.

  • 6 years and 11 months, Jul 2005 - May 2012

    IT Support Technician

    Atom - FullSER Technology

Sprachen

  • Turkish

    C2 (Verhandlungssicher / Muttersprachlich)

  • English

    C1 (Fließend)

  • Russian

    A1-A2 (Grundkenntnisse)

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