Emre Nizamogullari

Angestellt, Senior Technical Support Expert, Ekol Logistics
Istanbul, Turkey

Skills

Active Directory
IT Operations
Troubleshooting
IT Service Management
Microsoft Active Directory
Alcatel-Lucent OmniPCX Enterprise
Alcatel OmniPCX 4400
Alcatel OmniPCX Enterprise
Google G Suite
Service Level Agreements
Network Support
Network Administration
System Support
Teamwork
Collaborative skills
Jira
Atlassian Jira
Technical Support
MS Office
Team work
Communication skills
Business Development
Support
Administration
Microsoft
Hardware
Windows
Infrastructure
Server
Service Management
Information technology
Windows Server
Backup
Configuration Management
Technology
System Integration
Technical Knowledge

Timeline

Professional experience for Emre Nizamogullari

  • Current 10 years and 3 months, since Jul 2016

    Senior Technical Support Expert

    Ekol Logistics

    Supporting all branch offices and logistic centers in Europe about Network and System problems and collaborating with delegated teams for solution, Troubleshoot network&server&hardware end-user issues remotely, Administrating Alcatel Phone Central, managing desk phones and extension numbers for whole company. Organizing robot welcome announcement and its forwarding.

  • 1 year and 1 month, Mar 2015 - Mar 2016

    IT Technical Expert

    Soyak Holding

    Improving the service level of technology infrastructure, to take precautions against the efficient operation of elements such as preventing viruses and spam, technological infrastructure required to work efficiently carrying out the maintenance and management functions, execution of procurement function, creating and updating the inventory tracking system, providing end user support

  • 2 years and 8 months, Apr 2011 - Nov 2013

    IT Support Specialist

    Schneider Electric

    Administrating Active Directory elements, monitoring backup of Intel servers in locations, managing purchases with suppliers, supporting end-user computer's problems, managing and organizing the assets, assisting to network and system management teams to their implementations, managing bFO accounts.

Educational background for Emre Nizamogullari

  • 3 years and 8 months, Apr 2009 - Nov 2012

    Computer & Information Technologies Engineering

    Sakarya Üniversitesi

    Master's degree

Languages

  • Turkish

    C2 (Expert / native speaker)

  • English

    C1 (Fluent)

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