Ninad Phansalkar
Bis 2022, Leiter IT Service Management, Tech Mahindra Pvt Ltd
Nuremberg, Bavaria, Germany, Germany
About me
Highly motivated individual with a proven track record to deliver results and lead a team through change and challenging circumstances. Rich and diverse experience of 9+ years in different domains from Service Delivery management, NOC, Transformation management, Transition Management, MVNO Management to Team management. Proven ability to build and maintain strong working relationships with business and technology partners. Ability to understand complex information and summarize in a clear, concise fashion. Strong understanding of ITIL processes and procedures including Incident, Problem and Change Management Certified in ITIL V4 Foundation.
Timeline
Professional experience for Ninad Phansalkar
2 years and 2 months, Oct 2020 - Nov 2022
Team Leader Service Desk
Tech Mahindra Pvt Ltd
8 years and 1 month, Nov 2014 - Nov 2022
Leiter IT Service Management
Tech Mahindra Pvt Ltd
6 months, Apr 2020 - Sep 2020
Project manager
Tech Mahindra Pvt Ltd
1 year and 5 months, Nov 2014 - Mar 2016
2nd Line RAN Engineer
Tech Mahindra Pvt Ltd
1 year and 5 months, Jul 2013 - Nov 2014
Analyst
Firstsource Solutions Ltd
Languages
English
Fluent
German
Intermediate