Eric Dockhorn

Angestellt, Head of Online Design & Frontend, Tchibo GmbH

Hamburg, Germany


Project Managment
Graphic Design
UX Design
UI Design
Online Advertising
Mobile Marketing
Campaign Management
Agiles Projektmanagement
Staff Development
Staff Management
Google Analytics
Google AdWords
Social Media Marketing
Adobe Photoshop
Adobe Creative Suite
Adobe Illustrator
Adobe InDesign
Adobe Flash
Atlassian Jira
Art Direction
Asset Management
Usability Testing
Risk Management
Change Management
Operations Management
Quality Management
Scrum Product Owner
Product Management
Product Marketing
Responsive Design
Responsive Email
Responsive Webdesign


Professional experience for Eric Dockhorn

  • Current 6 years and 4 months, since Mar 2017

    Head of Online Design & Frontend

    Tchibo GmbH
  • 2 years and 3 months, Jan 2015 - Mar 2017

    Head of Online Design

    Tchibo GmbH
  • 1 year and 8 months, May 2013 - Dec 2014

    Lead Online Marketing Artist

    Goodgame Studios

    Responsible for a team of 25 Web-designers. This involved: -Project managing -Building up the entire department -Delivering over 40000 graphical marketing assets -Planning for 2013 & 2014 -Increasing conversion based on weekly A/B & MVT Testing, in email, banners & landing pages -Awarded by Google Engagement Ads for Best Performing Banner (Highest CTR) -Working with multiple departments -Delivering in 27 different languages -Breaking into APAC region -Holding external speeches

  • 1 year and 10 months, Jul 2011 - Apr 2013

    Lead EMEA Webdesigner

    Insight Technology Solutions GmbH

    Responsible for a team of Web-designers in a corporate environment (FTSE 500). This involved: -Redesign of online presence & brand including the all EMEA sites -Lead the transition from print to digital -Manage campaigns, worth £8 Mil. profit annually -Manage scoping & design meetings -Identify requirements, produce design based on requirements -Create test plans -UX/UI Design -Guidelines -Agile/Scrum -A/B & MVT Testing -Working with 3rd Parties, Product Management, etc..

  • 1 year and 7 months, Nov 2009 - May 2011

    Chalet Manager

    Pleisure Holidays

    Ran a large chalet, maximum capacity of 22 guests -Managed three staff -Ensure all guests’ expectations were met -Managed the budget for the chalet -Communicated with the company owners

  • 3 years and 6 months, Mar 2006 - Aug 2009

    Infrastructure Specialist

    Lorien Resourcing

    Managed and supported the companies IT infrastructure that consisted of 5 different divisions, across 4 sites and a DR site. Reported directly to Group IT Director. -Planned and managed several system wide upgrades -Created different machine builds & Server builds -Managed two other team members -Liaising with 3rd party suppliers, procurement of hardware & software -Tested and evaluated new software for the business Produced critical documentation (ITIL standard) Patch management, backups and Antivirus

  • 3 years and 10 months, Jul 2003 - Apr 2007

    Lead Graphic Designer (owner)

    Mountainboard Magazine (formely Scuz)

    Started and ran own Magazine – for close to 4 years. -Responsible for sourcing advertisers, sponsorship, organizing free giveaways and securing prizes Bookkeeping, managed budgets -Events Management, managed and attended events (NASS, White Air and yearly competitions) -Gathered and shot footage for a DVD release -Designed and illustrated the magazines -Liaised with printers and distributors -Liaised with manufactures and suppliers

  • 4 months, Dec 2005 - Mar 2006

    Infrastructure Support

    Ioko 365

    Monitored server performance and performed 1st and 2nd line networking fault diagnostics for client companies such as EMI Records global infrastructure and BSkyB. Further details about the role available on request.

  • 5 months, Aug 2005 - Dec 2005

    Infrastructure Support


    Worked for Fujitsu Services as a Customer Support Technician on an IT Helpdesk (1st and 2nd line support) supporting HMRC (Customs and Excise) with 40,000 users and over 200 bespoke applications. Further details about the role available on request.

  • 1 year and 1 month, Jun 2004 - Jun 2005

    IT Contractor

    University of Leeds, Australia Group, Covance Clinical Research

    Worked in a variety of jobs as an IT contractor, ranging from support to web development. This involved Hardware & Software rollouts, 1st & 2nd line support, web development for Leeds University. Further details about the roles available on request.

Educational background for Eric Dockhorn

  • 3 years and 9 months, Sep 2000 - May 2004

    Multimedia Computing

    Leeds Metropolitan University

    Project & Quality Management, Systems Analysis & Design, Computing in the Business Environment, Object Oriented Software Development, Network & Open Systems, Object Oriented Software(C++), Graphical User Interfaces, Multimedia Systems Design, Software Design, 3D Modeling

  • 1 year and 9 months, Sep 1998 - May 2000


    Park Lane College Leeds

    IT, Programming, User Interface Design, Networking, Infrastructure Design, etc...

  • 2 years and 10 months, Sep 1995 - Jun 1998


    German School of Brussels


  • English

    First language

  • German

    First language

  • French



Lead Role/Managment Role
Project Managemnt
Graphic Design
Online Advertising
Mobile Marketing
Campaign Managment
Agile Project Managment
Staff Managment
Staff Development

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