Eric Ewald

Director Account Volkswagen Gruppe

Leitung Geschäftsfeld Volkswagen Gruppe

Engage and retain strategic customers across industries including Volkswagen, Aldi, Aurubis, Merck KG and Deutsche Bank Manage writedown and churn vectors Engage sales teams to devise and implement revenue retention strategies and upselling profiles Engage stakeholders from Legal, contract management, finance and pricing as well as pre-sales and order management

Globally responsible for IT and telecommunications business with various automotive customers including Volkswagen Group, Porsche, Audi, Daimler, BMW, Bosch, Voith, Conti, Getrag, and Knorr Bremse.This includes 6 direct reports managing order entry, revenue and customer satisfaction. Track and guide sales team, ensure proper targeting and customer engagement. Directly engage working levels and C-Levels. Place and promote VZ portfolio including Cloud, Security, Networks and Professional Services

Reset and re-engaged customer relationship Successfully led a team of account and service managers in China, India, Japan and Singapore Profitably developed IT business with a Volkswagen Group inthe region, including IT infrastructure and services for hosting, WAN, production applications and desktop and support services

Managed the international IT business of major German automotive OEM Daimler AG, managed non-German account teams in 23 countries. Synchronized Global Account Management activities and supported roll out of newly designed Global Frame Contract in local variations.

- managing the IT business with a major automotive OEM DaimlerChrysler- managing a team of sales people in winning new regional manufacturing accounts for European IT business

- managed key accounts Siemens und DeTeSystem - managed OE and revenues - managed 3 consultants and 7 freelance researchers

- performed language and business trainings German/English - trained various trainers in region - developed and moderated TV format for business and banking English with ARTE, Strasbourg/France

- developed and managed trainings for sales force

Organizations, Leadership, International Finance and Marketing, Controlling, Quality Management and Production, Intercutural Studies and International HR