Eric Munro

Brought in to improve delivery performance across a ~25-person Dev, QA and BA team. Introduced Scrum practices and improved team structure and visibility. • Introduced sprint planning, stand-ups, reviews and retrospectives • Improved sprint success rates to 70%+ through backlog refinement • Removed blockers and surfaced risks to leadership • Built reporting structures for progress visibility • Administered Jira workflows, boards and sprint schemes • Used AI tools to streamline reporting and documentation

Co-founded a custom-furniture business and operated it through an Agile lens, Applying Scrum and Kanban to a small, hands-on cross-functional team to lift planning, transparency, and delivery consistency. Introduced Agile ways of working. Sprint planning, daily stand-ups, reviews, and retrospectives. Managed workflows, priorities, dependencies, and risks Client communication, partner alignment, managing expectations Coordinated: timelines, resource planning, cost considerations

Supported drafting and architectural planning tasks under senior supervision. Assisted with on-site coordination, client communication, and project execution under realistic delivery pressure.