Fahima Jafari

• Lead operations, ensuring exceptional customer service and a positive shopping experience. • Manage a team of sales associates, setting objectives and fostering a collaborative work environment. • Drive sales performance and store efficiency, consistently achieving top rankings across BC and Alberta. • Monitor inventory levels and ensure accurate stock management to optimize product availability and reduce loss.

•Managed GTM plan & product launch process of Hotel TVs and conducted corporation-oriented events cumulating to astonishing ROI, & closed appreciable sales amounting to more than £ 6 million against £42,000 investment in the UK . •Expanded sales channel in Ireland through a two-day event, launching LG Commercial Displays in a new market and driving significant revenue growth. •Designed & delivered sales support including incentive plans, case studies, email marketing, & technical collateral, and events.

• Used market research for revelation of existing gaps & possible improvements as well as the activity of competitors which improved 30 % ROI. • Concrete strategic partnership annual plan, In-store merchandising and promotion plan, and over 40% increase in showroom traffic. • Coordinated marketing budgets and evaluated the marketing ROI according to the channel Manager and achieved various KPIs to grow the revenues of various Samsung stores by 25% in 5 key provinces.

• Managed and executed local events to create better relations with customers and partners. • Streamlined event planning processes, optimizing budgets, schedules, and performance requirements, achieving a 25% reduction in costs while maintaining high quality & exceeding attendee expectations. • Supervised the creation of collaterals to be used in the digital, print and social media channels. • Coordinated with vendors & agencies on the requirements of projects aligned with budget/timelines.